Airocide Support Center

You should dust your unit just as you would any other item in your home. If you happen to spill something on the outside of your Airocide, use a damp, clean cloth to wipe it down.

The serial number can be found on the side panel of the shipping carton, the bottom of the product carton and on the back of your unit next to the power cord.

This is subjective, depending on if you are a heavy sleeper or a light sleeper, but generally most people find the noise to be on the same level as a fan on low speed. Many people enjoy the white noise and have mentioned it helps them sleep.

Airocide does not remove any type of hair from the environment, but it does remove the pet dander, which is the main cause of allergies to pets.

The Automatic setting programs the unit to run on high at most times and then transitions to low for a slower, quieter speed. While most people find the fan sound helps them sleep better at night, the Automatic setting offers the option of a quieter setting at night. A light sensor is built within the unit, so as the room darkens then unit adjusts to low and when enough light is present in the room, it adjusts to high.

When you receive your Reaction Chamber Replacement Kit, Airocide will also include a return-shipping label at no charge. Please send Airocide your used Reaction Chambers and Airocide will take care of recycling them for you.

For the first few days you might notice a smell from your unit, this is normal and caused by the UVC lamps heating up for the first time. It will dissipate in a few days.

Airocide accepts American Express, Discover, MasterCard and Visa. Checks and Money Orders are unavailable at this time.

Airocide currently offers shipping to all 50 U.S. States (Note: additional s/p will apply to Alaska and Hawaii). Shipping to Canada, Puerto Rico, Virgin Islands and Guam is unavailable at this time.

Airocide's patented bioconversion process grabs fungi, mold, viruses, bacteria and more and disassembles them at their molecular level. Airocide also clears the air of virtually 100% of Volatile Organic Compounds (VOCs) – the harmful gases emitted by products like aerosol sprays, cleaning supplies, disinfectants, hobby supplies, dry-cleaned clothing, building materials, paints and paint thinner, strippers, pesticides and even air fresheners.

Airocide has one internal fan. Using Coanda-effect aerodynamics, air is drawn in through the front vent, accelerated through two catalytic reaction chambers and then amplified across a fine lip at the back center of the void. This ‘throws’ air further into the room while using the least amount of power.

The only maintenance needed is to replace the Reaction Chambers. The unit will prompt you with an indicator light when it is time to change (about once a year).

Airocide is intended for single room use and can handle any size room in your home.