Alibris Support Center

Find Alibris helps, faqs and knowledge base quickly

Should I Use My Shipping Or Mailing Address for My Order?

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If you know that the U.S. Postal Service will not deliver to your shipping address, please provide your mailing address for delivery of your order.

When you place an order Alibris checks for P.O. Boxes and APOs to ensure that only the U.S. Postal Service will ship your order.

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How Long Do Items Stay In My Cart?

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One or more items added to your cart during a previous visit to our site may still appear in your cart. Any item added to your cart is reserved for you for 12 hours but may be sold to others after that time. If you have to leave your Shopping Cart, it is best to return and complete your order within 12 hours.

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What Forms Of Payment Does Alibris Accept?

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Alibris Will gladly accept Visa, MasterCard, American Express, Discover Card, JCB Card, and PayPal for all orders transacted in U.S. dollars. For orders transacted in a different currency, the currency you choose may limit the types of credit cards you can use during checkout, as per the following policies:

  • MasterCard and Visa process all available currencies.
  • JCB Card processes U.S. dollars and Japanese yen.
  • Discover Card and American Express only process U.S. dollars.
  • PayPal is available only for purchases using U.S. dollars; we cannot accept PayPal for rentals.

You can use an ATM or other debit card bearing the Visa or MasterCard logo, just like a credit card.

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How Fast is Rush Delivery?

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Rush orders normally ship the next business day after the order is placed. However, while it's definitely not the norm, some rush items can take longer than expected to be delivered.

Please be aware that items shipped One Day Air and Two Day Air sometimes require up to two days of processing time before they can ship. Rush orders can also only ship and be delivered on non-holiday weekdays within the contiguous United States. And the availability of an item (as described in its listing) is also a factor; some items aren't available for several days.

Again, complications aren't common, but please bear these details in mind when selecting a rush shipping method.

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What is the Way Of Tracking My Order?

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If you selected Trackable Expedited, One Day Air, or Two Day Air as your order's shipping method, you can track its progress after it has shipped. To do so, click the Account link in the upper-right menu of our Web site. Then enter your password to review and track such purchases. Other shipping methods are not trackable.

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Also, you can visit Alibris Official Website to get more helps, faqs and knowledge base.

About Alibris

Alibris connects people who love books, music, and movies to thousands of independent sellers around the world. With over 150 MILLION items, Alibris saves you money on new & used books, movies and music as well as hard-to-find, rare editions that you can't get anywhere else.