ARTEZA Support Center
Find ARTEZA helps, faqs and knowledge base quickly
Do I Need Pay the Shipping Fee If I Returned My Item?
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.
What is the Refund Policy Of Arteza?
ARTEZA's policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately ARTEZA can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. ARTEZA also does not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Also, you can visit ARTEZA Official Website to get more helps, faqs and knowledge base.
About ARTEZA
Whether you are a budding young artist or a professional illustrator at the top of your field, Arteza colored pencils are the perfect choice to create your most vibrant, captivating masterpieces.