Boston Market Support Center

Find Boston Market helps, faqs and knowledge base quickly

How Can I Cancel a Catering Order?

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To cancel an order you’ve already placed, please contact a catering sales specialist at 1-866-977-9090.

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Does Boston Market Charge Taxes?

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Yes. The website will calculate estimated taxes. Final tax will be calculated and charged at the time of order. The final tax may vary slightly from estimated tax based on local tax rules.

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Can I Use a Boston Market Gift Card to Place a Catering Order?

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Yes. On the online “Checkout: Promotions & Payments” screen, please type in your gift card number and the amount. You’ll also be required to enter a credit card number and expiration date to cover any remaining order balance.

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How Do I Pay for My Catering Orders?

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You may pay with a credit card and/or gift card. For all other methods of payment, please contact a catering expert at 1-866-977-9090.

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Can I Copy an Order I’ve Already Placed?

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Yes. You can duplicate any catering order. On the top of your past online order, there is a “duplicate order” button. When you click this button, all information from your previous order, except the date and time, will populate into a new order. Please follow the instructions, fill in a new date and time, and make any necessary changes. The menu and prices are subject to change. If a price has changed since you placed an order, the new price will display for the items in your cart. If a menu item is no longer available, you will get an “item not available” message in your cart. You’ll have to delete that item before you check out.

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How Do I Place an Order By Phone Or In Person?

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To place a catering order, call a catering expert at 1-866-977-9090. 

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Is the Information I Give Boston Market Secure?

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Yes. This ordering site is protected using Secure Sockets Layer (SSL) technology. This means any private information you give us will be encrypted automatically before it’s sent over the Internet.

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What is the Minimum Catering Order?

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Catering orders are ideal for five people or more. $60 order minimum for delivery.

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What Does the Kitchen Of Boston Market Look Like?

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The Kitchen Of Boston Market Runs Like Yours—with Real Food Made By Hand.

  • The all-natural chicken is freshly roasted every hour.
  • Chocolate chunk cookies are baked fresh every morning.
  • Cornbread is mixed in-house and baked fresh throughout the day.
  • Crisp carrots and zucchini are freshly chopped, then steamed.
  • Buttery mashed potatoes never see the inside of a freezer.

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What is the Chicken Guarantee Of Boston Market?

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  • Fresh, never frozen, whole chicken
  • All-natural rotisserie chicken
  • No antibiotics to stimulate growth
  • No added hormones or steroids
  • No MSG
  • Gluten free

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Also, you can visit Boston Market Official Website to get more helps, faqs and knowledge base.

About Boston Market

We’ve Been the Rotisserie Experts Since 1985. Our mission is to create awesome rotisserie meals. We started our restaurant revolution with just three ingredients: fire, a spit, and chicken. No one does chicken like we do. But chicken isn’t the only thing that hits our rotisserie oven. We like to get creative. Try our rotisserie turkey, potatoes, and new prime rib!