Chinavasion Support Center

Most Chinavasion products will work in most countries. 

For Cell Phones, TV devices, and Video Cameras, you're advised to read the product description carefully.

No, Chinavasion products are mainly not mainstream brands. 

By importing these direct-from-factory non-branded products, you'll stay on the right side of the law, and profit from unique products incorporating the very latest technology!

Chinavasion will guarantee your products will arrive safely in your destination country. In the unlikely event your package is lost, Chinavasion will re-send the goods or give you a full refund.

If any product is faulty, you can return it to China for a replacement or credit.

No, you don't. PayPal supports guest checkout. Simply enter your billing address and credit card information to complete an order. You may optionally create a PayPal password for speeding up future orders.

Most normal sized orders are sent out within 1-2 working days.  

Courier delivery (UPS, FedEx, DHL) takes 2-4 days depending on your destination.

How the goods are shipped to you is up to you.  You can choose: 

• Express Air Courier: UPS, FedEx, DHL
• Air Mail
• Bulk Air Freight
• Sea Freight
• Ex-Works - appoint your own freight forwarder to collect the goods from our warehouse.

No, in most countries importing is easy and you don't need to do anything. 

In small and medium sized orders the whole clearance process at customs is taken care of for you, by the courier or freight company. Chinavasion provides the necessary shipping documents.

After your order is sent out Chinavasion will send you a tracking number so you can trace the delivery all the way to your door. But you are not the only one watching your delivery progress. Chinavasion is the only China seller where the staff will also track your delivery actively and act fast to deal with any problems. If there is a delay with your delivery, Chinavasion will probably already be working on it before you've noticed.

Small mistakes on the paperwork with international parcels can cause annoying delays or even unnecessary extra customs charges! So Shipping Team ensure that everything is accurately filled in for smooth delivery to any destination. Whether it's a delivery to New York City or remote Pacific Islands, the Chinavasion team will make sure the job is done right!

Yes, Chinavasion is the preferred drop ship service provider of electronics and gadgets right from China. You focus on selling goods, and Chinavasion will take care of the rest.

Most normal sized orders are sent out within 1-2 working days.

Chinavasion provides tracking numbers as soon as orders leave warehouse. Tracking numbers will likely not show any result before carriers have a chance to do an initial scan to those packages. 

For Express Shipping, this delay is usually 1 business day. For airmail packages, the delay can be up to 3 working days.

Yes, you can buy products from Chinavasion, even if you are not a business / reseller.