Cookies by Design Support Center
Find Cookies by Design helps, faqs and knowledge base quickly
What is a Service Fee?
Can I Send a Gift Anonymously?
Yes! After selecting your Delivery Option and Checkout Method, you will be directed to a screen that will allow you to input information regarding your recipient. On this page, select the box labeled “I prefer to send this gift anonymously”. If you are ordering your product over the phone, please specify that you would like to send this gift anonymously to the Customer Service Representative.
How Much Room Do I Have for My Card Message?
You have a maximum of 75 characters (that includes spaces and punctuation) for each card message.
How Can I Remove an Item From My Cart?
When you are viewing your Shopping Cart, select the “Delete” button that appears beneath the product description of the item you would like to remove from your cart.
How Far In Advance Should I Place My Order?
You should place your order at least 1 business day prior to your desired delivery or pick-up date. You can, however schedule a gift delivery or pick up as far in advance as you would like. Cookies by Design also has some cookie gifts that are same day delivery in which you could place your order that same day.
Also, you can visit Cookies by Design Official Website to get more helps, faqs and knowledge base.
About Cookies by Design
When I started on this journey, my goal was to create a memorable gift that everyone would enjoy, not only receiving but also giving- from birthdays to life celebrations to holidays. Our cookies are of the highest quality, baked fresh and hand decorated to order with care and attention. We pride ourselves in the highest attention to detail and the most delicious recipes.