Discount Party Supplies Support Center

All returned orders must be returned at the customer’s expense within 30 days from the order date.

The following items are never returnable:  

• Products that have been opened
• Partial Party Packs
• Disposable Helium Tanks
• Any Wholesale Orders
• Special & Custom Orders
• Custom Print Items
• All hats, tiaras, costumes, temporary tattoos, or other apparel items that have been worn.
• Candy and food products
• Glowsticks and necklace products
• Costumes 

Discount Party Supplies accepts all major credit cards including Visa, MasterCard, Discover, and American Express.

During checkout, U.S. customers may select an expedited shipping option. At any time, Discount Party Supplies reserves the right to contact the customer prior to shipment for additional shipping charges if deemed necessary for expedited shipping of over-sized products.

Discount Party Supplies takes pride in shipping party supplies’ orders to their customers extremely fast. Most orders received by 3:00pm (EST) will ship that same day. This is a very fast and efficient process that is not easy to interrupt. Therefore, Discount Party Supplies regrets that they ARE UNABLE to cancel your order or make changes after your order has been submitted.  

Please double-check your order for accuracy. Check the quantity and types of items that you’ve ordered. Be sure to enter the correct address information and the correct shipping method that you prefer. If an error is made, your only recourse is to return the product once it has been received for a refund (if applicable). Unfortunately, your shipping charges will not be refunded.

Discount Party Supplies carries an extensive inventory of party products. Discount Party Supplies is constantly receiving and restocking party supplies’ shipments from their industry-leading manufacturers. Therefore, all items displayed on their website should normally be in-stock. However, on the rare occasions when an item is out of stock, you will be contacted and given the opportunity to either have your ordered shipped as soon as the products arrive, or to receive a full refund for your order.

Once you have submitted your order with Discount Party Supplies, you will advance to a verification screen that will display your order number. You will also be sent an email confirmation delivered to the email address that you provided with your order.

Discount Party Supplies is concerned with website security. Therefore, Discount Party Supplies has made it their mission to meet and surpass all industry standards for a secure site. All credit card information provided to Discount Party Supplies by their customers is handled in a safe and secure manner. All data given to Discount Party Supplies is encrypted, and they do not share credit card or other financial information. Finally, Discount Party Supplies works with Verisign, a leader and highly trusted provider of internet infrastructure services, as their security partner for all confidential communications.