Dresslink Support Center

Find Dresslink helps, faqs and knowledge base quickly

What If My Package Was Damaged During Delivery?

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Once you receive your package, please be sure to check for any damage. If the package was damaged during delivery, you can request “Proof of Damage” documentation from the carrier. You can use this when contacting Customer Service to arrange for damage reimbursement.

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I Want to Make Payment By Credit Card But Don’t Want to Register Paypal Account, is That Ok?

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Yes, sure, it’s OK. You can just choose to pay by Paypal, then click “pay” button and there will be a webpage for you to enter your credit card information. If anybody used Paypal in your computer before, you need to clean all the cache of your browser, then can pay by Credit card successfully.

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How Long Will It Take to Get My Order?

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Since receiving your payment, they'll start to prepare goods. Usually they take 2-3 days to finish the preparing and then send the items out. If all your items are in stock, they'll send it in 24 hours after receiving your payment. But if several of your styles are out of stock provisionally, they'll take 2-3 days to get it from factory.

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What Should I Do When Fail to Place Order?

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Steps:

  • A. Use other browsers. There're many browsers you can use, such as IE, Firefox, Google chrome, Safari, Opera, etc.
  • B. If it still doesn't work, you can copy the goods list including item number, size and color; send them by email together with your username on our site, and also your full shipping address. They'll place the order for you and then let you know.

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Also, you can visit Dresslink Official Website to get more helps, faqs and knowledge base.

About Dresslink

Dresslink.com is a worldwide B2C online fashion-forward platform to selling clothing, shoes, bags, jewelry and accessories. The products at Dresslink must go through 3 standard quality control processes at the warehouse before shipped. Purchase at Dresslink indicates safe and well-managed trade focus on quality.

It's well known that fashion market wants unique and special ladies clothes, so Dresslink is always adding beautiful new styles to the collection and committed to providing more brands' products bring to the customers everyday.