Fox Rent a Car Support Center
Find Fox Rent a Car helps, faqs and knowledge base quickly
Can I Use Someone Else's Credit Card for Payment?
No. At the time of rental, the renter is required to present a valid driver’s license and major credit card with his/her name imprinted on it.
Can I Pay With a Different Card Than the One Used for Deposit?
Yes, you may change credit cards for payment at the time of return.
What is the Fox Rewards Program?
The Fox reward program is the most rewarding program in the car rental industry. You’ll earn 4 points for every dollar you spend.
are There Extra Fees Required for Drivers Under the Age Of 25?
Minimum age for renters and drivers is 19. Minimum age for renters and drivers on government orders is 18.
Renters and drivers under the age of 25 are subject to a surcharge:
UNDER AGE 25 SURCHARGE is USD/20.00 per day at all FOX corporate locations except TPA where it is USD/25.00 per day.
UNDER AGE 21 YOUNG RENTER SURCHARGE is USD/25.00 per day at all FOX corporate locations except TPA where it is USD/30.00.
How Does the Grace Period Apply?
A rental day is each 24 hour time period commencing with the date/time indicated on the rental agreement (contract) at the time of rental. There is a 59 minute grace period for return. Hourly charges may apply after this grace period. After three hours, a full-day charge may apply.
How is My Rental Rate Calculated on Fox Rent a Car?
The rates are based on a 24 hour rental day starting with the hour you pick up the vehicle.
Can I Take the Vehicle Out Of the Country In Which I'm Renting?
Yes. You may travel to Mexico (close to the California and Arizona border), with the purchase of Mexico Insurance at these Fox locations only: Los Angeles, San Diego, and Phoenix. You may travel to Canada (close to the Washington border), from these Fox locations only: Seattle. See Fox policies for details.
Must the Driver’s License and Major Credit Card Be In the Same Name?
Yes, Fox requires that the driver’s license and major credit card matches the name and photo of the renter or additional renters.
Is There an Extra Cost for Additional Drivers?
Charges for additional drivers vary from city to city. There is no charge:
- at California locations
- for the renter's spouse, same-sex spouse, or domestic partner, or for the companion driver of a renter with a disability who cannot operate the vehicle.
For additional driver charges for other locations, please see Step 2 of the website reservation process.
Can Someone Else Drive the Car That I Rent?
Additional drivers must meet all qualifications as the primary drivers in regards to age, license, and major credit card. Additional drivers not available on cash rentals or debit card transactions.
Does Fox Accept an International Driving Permit?
An international driving permit is accepted as long it is presented with a driver’s license of the issuing country.
Will You Accept Any Other Form Of Identification Instead Of a Driver’s License?
Fox accepts a foreign-issued driver’s license. An international driving permit is not acceptable without the driver’s license of the issuing country.
What Kind Of Documents Do I Need?
The primary piece of identification required to rent a vehicle at Fox is a valid driver's license. The name and photo on the license must match the renter listed on the reservation and present at the counter.
What are the Age Requirements for Military Personnel?
Minimum age for renters and drivers on government orders is 18.
What are the Age Requirements for Renting?
Minimum age for renters and drivers is 19. Minimum age for renters and drivers on government orders is 18. Please be aware, minimum age to rent Camaro SS Hardtop (USAR), Camaro SS Convertible (XTAR) and Hemi Charger (PXAR) is now 25 years of age (Feb 2017)
Also, you can visit Fox Rent a Car Official Website to get more helps, faqs and knowledge base.
About Fox Rent a Car
Fox Rent A Car, Inc. was founded in 1989 as a discount brand catering to airport travelers. Actively managed and owned by its founders, the organization has enjoyed robust growth and positive operating income for over twenty-five years. Established on the basis of joining technology-enabled efficiencies with proactive price management, Fox has been successfully growing airport rental market share and positioning itself as a viable alternative to the larger brands in the car rental space.
With 19 major airport locations across the US, Fox Rent-A-Car offers the consumer the same selection of foreign and domestic vehicles at a significant discount from the larger rental operators in the market. As the 21st century traveler becomes more discerning and cost-conscious, the Fox brand will continue to gain acceptance and a loyal following, founded on the principle of consistently offering value and superior service to the customer.