GrubHub Support Center

Find GrubHub helps, faqs and knowledge base quickly

What About Those Plastic Grubhub Bags?

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Any bags GrubHub gives to restaurants for packaging purposes are “greener” than your average bag. As in, they’re 100% biodegradable. That said, please recycle them if possible in your area. GrubHub is over that whole “bag in the wind” scene from American Beauty.

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Will My Orderup Account Login Change?

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If you have never logged into Grubhub before, your OrderUp credentials will work on Grubhub. If you have logged into Grubhub before, please use your previous Grubhub credentials; your OrderUp credentials will not work on Grubhub.

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Why Would My Account Be At Risk Because Of Security Threats Outside Of Grubhub?

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This could happen because people sometimes use the same email and password combination to log into multiple sites. If any site that uses that combination is compromised, those users’ credentials can be improperly obtained, disclosed and then purchased by fraudsters. These fraudsters then attempt to use the credentials to gain access to other sites. If they are able to gain access to a Grubhub account, they could be able to place an order successfully.

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Can I Save Multiple Addresses? Like “home,” “work,” and “future Husband’s”?

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Yep. Any address you use to place an order will be saved to your account. You can even label each one to make things easier.And if things don’t work out with “future husband,” you can delete any stored addresses by clicking your name in the top right corner of the page (make sure you’re logged in, of course!).

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I Forgot My Username. Or My Password. Or Both. What Now?

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Your username is often the email address you would have used to register your account. As for the password, you can click the “Forgot My Password” link and we’ll get you sorted out.And if you still need a reminder of that username, the “Forgot Username” button and the fields that pop up when you click it will trigger an email reminder of that name.

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How Do I Change My Credit Card Information?

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To change your credit card info, click “your name” in the top right corner of the page. Options to edit your saved payment details are hiding in there.

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Can I Save My Payment Information?

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Yep. During checkout, you’ll have the opportunity to save a credit card, add a credit card or remove a credit card.

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is There a Minimum Amount I Have to Spend to Order?

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In some cases, yes. Restaurants often require a minimum order size to deliver an order.

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So, What’s It Cost to Use Grubhub?

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Grubhub is free to use. You’ll have to pay for the food and, if you opt for delivery, you may notice that the restaurant charges a fee for delivery. In that case, the fee is set by the restaurant or the delivery service the restaurant utilizes and would apply even if you placed your order by phone.

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What’s the Deal With “order History”?

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Here’s where you can see everything you’ve ordered in the past. Which is helpful for a few reasons. One, you can reorder anything you loved in just a few clicks. Of course, you’ll get the chance to edit the order to add anything else you’d want or remove anything you don’t need this time around. The second, of course, is to view and print receipts. If you’re into that sort of thing, anyway.

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How Do I Browse Restaurants Near Me?

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The best way is to make sure you enter your address as specifically as possible. The search results will be tailored to restaurants that deliver to that address or restaurants that are within a reasonable distance offering pickup.

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Can Grubhub Stop the Texting?

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Yes, of course! Just reply to a confirmation with the word STOP. Heads up: if you use Google Voice, you’ll need to reply directly through their site and/or app.

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How Do I Order On Grubhub?

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You enter your address and click “Search.” You’ll see a list of restaurants delivering to you, along with nearby pickup options. Click the one you’re into, do the same for anything you’re feeling on its menu and hit “Proceed to Checkout.”Do that whole “ordering something on the Internet” checkout thing and GrubHub will notify the restaurant to begin prepping your food. Done.

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What is Grubhub?

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GrubHub lets you order food online from a lot of restaurants in a lot of cities around America. Like, 900+ cities and tens of thousands of restaurants.In short: if you want to order delivery or pickup, this is an easier way for you to do that from a huge variety of restaurants.

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I’m Not Logged In Automatically. What Gives?

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GrubHub upgraded GrubHub's login, so you’ll have to re-sign in the first time you use the new site.If you forget any of your details, the “Forgot your password” button will get you all sorted out.

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Also, you can visit GrubHub Official Website to get more helps, faqs and knowledge base.

About GrubHub

Grubhub is the nation's leading online and mobile food ordering company dedicated to connecting hungry diners with local takeout restaurants. The company’s online and mobile ordering platforms allow diners to order from more than 80,000 takeout restaurants in over 1,600 U.S. cities and London. Every order is supported by the company’s 24/7 customer service teams, and Grubhub has offices in Chicago, New York and London. The Grubhub portfolio of brands includes Grubhub, Seamless, Eat24, AllMenus and MenuPages.