Harley-Davidson Footwear Support Center

Find Harley-Davidson Footwear helps, faqs and knowledge base quickly

Can the Boots That I Bought On Harley-davidson.com Be Returned On Harley-davidsonfootwear.com?

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No, all footwear must to be returned via the site they were purchased from.

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How Do I Return Or Exchange Performance Boots?

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Performance boots cannot be returned or exchanged through Harley-DavidsonFootwear.com, but should to be returned or exchanged to the boots origin of purchase.

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If Purchased On This Site (Harley-DavidsonFootwear.com), Can I Return Or Exchange At a Harley-davidson® Dealership?

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No. Lifestyle Footwear and Black Label footwear purchased on this site can only be returned to Harley-DavidsonFootwear.com.

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What is 30 Day Comfort Guarantee?

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Wear eligible boots for 30 days and if you aren’t completely satisfied that it is the most durable and comfortable you’ve ever worn, send it back for a full refund.

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How Do I Write a Product Review?

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In order to write a review, you must be signed in. If you haven’t already done so, please create a user account on the page. When you are all signed in, you will see "Write a Review" to the right of any style on product pages. Simply click on this and you will be able to title your review, give a "star" rating and write your comments.

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The Style I Want is Out Of Stock, When Will You Get More?

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Harley-Davidson Footwear is very sorry that the item you need is out of stock. When you try to select the size you need, if the item is out of stock, the "add to cart" button will turn grey and above it you will see a link to "Notify me when available".

This will bring you to our sign-in page where you can sign-in or create an account. As soon as Harley-Davidson Footwear gets more inventory of the item, they will email to let you know!

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How Do I Clean My Footwear?

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In general Harley-Davidson Footwear recommends the following guidelines for cleaning the footwear:

  • Cleaning: on a regular basis, brush away any surface dirt with a soft brush.  After extended, rugged use, wash with mild soap and warm water.  Be sure to rinse all soap off as it is hydrophilic.
  • Drying: open footwear fully, remove the insole and laces and dry at room temperature.  Never expose to heat!
  • Conditioning: recommended treatment depends on construction and materials of the footwear (most treatments do alter color and appearance).

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Can I Buy a Single Shoe?

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Sorry, Harley-Davidson Footwear cannot accommodate single shoe orders at this time. The footwear is not only sold, but also manufactured in pairs.

If you require two different size shoes, Harley-Davidson Footwear would recommend contacting the National Odd Shoe Exchange  where they can try to match you up with someone to exchange for the correct sizes needed.

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What Methods Of Payment Does Harley-Davidson Footwear Accept?

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Harley-Davidson Footwear currently accepts the following methods of payment: Visa, MasterCard, American Express, Discover and PayPal.

Harley-Davidson Footwear does not accept Cash, CODs, checks, credit card gift cards (unless bank issued), or money orders.

Due to the US credit card verification service, Harley-Davidson Footwear is unable to accept credit cards with international billing addresses.

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Also, you can visit Harley-Davidson Footwear Official Website to get more helps, faqs and knowledge base.

About Harley-Davidson Footwear

Harley-Davidson Footwear® combines style and performance to bring you legendary footwear inspired by the iconic brand. Streetwear for kickin back after your ride or out and about; Enthusiast footwear for every pavement pounding adventure; and Performance Footwear – the premium riding boot; there is a boot, shoe or sandal for every adventure life takes you on. As a licensee of Harley-Davidson Motor Company, Harley-Davidson Footwear is one of the footwear brands that make up Wolverine World Wide.