Jared Support Center
Find Jared helps, faqs and knowledge base quickly
What Do I Need to Bring With Me to the Store to Pick Up My Orders?
You must bring a valid photo ID (such as a driver's license). You will be required to sign for your merchandise when you arrive to pick it up.
If Requested, Can I Have My Merchandise Gift Wrapped At the Store?
Yes, just inform the sales associate at the time of pick up and your merchandise will be gift wrapped free of charge.
How Will I Know When My Order is Ready for Pick Up At My Jared Store?
Your order will be shipped from jared.com to the Jared store of your choice. You will receive an email (and text message if selected at checkout) advising you when your order is shipped and another email when your order is ready for
Can I Return a Special Ordered Item?
Custom designed merchandise, class rings, special ordered watches and items engraved with personalized information cannot be returned or exchanged.
What is Jared's Return and Refund Policy?
Jared.com's return policy is the same as for an in-store purchase. You may return or exchange your merchandise within 30 days. Learn more about our return and refund policy . If your online purchase was picked up at the store, it must be returned to the store. Jared.com will not accept the return of merchandise picked up at the store.
Also, you can visit Jared Official Website to get more helps, faqs and knowledge base.
About Jared
Signet Jewelers Limited is the largest specialty jewelry retailer in the US, UK and Canada. Signet operates approximately 3,600 stores primarily under the name brands of Kay Jewelers, Zales, Jared The Galleria Of Jewelry, H.Samuel, Ernest Jones, Peoples and Piercing Pagoda. The company's annual sales of approximately $6 billion derive from the retailing of jewelry, watches and associated services.
Signet is committed to delivering increasing value to our stakeholders while seeking to uphold our social, ethical and environmental principles, defined by the brand attributes of global leadership, innovation and sustainability.