Jogging-Point UK Support Center

Find Jogging-Point UK helps, faqs and knowledge base quickly

Does Jogging-Point UK Offer Free Return?

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Free returns when placing a qualifiying order! A qualifying order* is an order of the same product(s) in different size(s), with a minimum total value of £ 75.

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What is Return Policy Of Jogging-Point UK?

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If you do not like the products or if the size does not fit, you have the possibility to send them back to Jogging-Point UK within the next 30 days after receipt of the goods. The purchasing price will be booked to your account. You can also exchange the products for other colours or sizes.

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How to Track My Jogging-Point UK Order?

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You can follow on your package’s status with help of the tracking at any time. The tracking-ID will be sent out via e-mail automatically after dispatching. You can also ask customer service for your tracking-ID or the status of your order.

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What is Partial Delivery?

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In case that not all articles you have ordered are in stock, there is the possibility of dividing your order so that available articles will be sent out sooner. As far as your order has not been dispatched already or is in process, the division can be processed easily online by yourself or with help of customer service.

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How Long Does the Delivery Time Last?

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The delivery time depends on the availability of the article. Online Shop is coupled to an ERP-System. Thus, you have the possibility of checking the availability of an article the whole time. The immediate availability is condition for a quick delivery. With help of the details of the articles you can check the delivery time (Availability and delivery time).

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How Many Delivery Options Can I Use?

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Jogging-Point UK offers two different delivery options: standard and express. Please note that an express delivery is only possible if you call before 2pm. 

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What Payment Methods Does Jogging-Point UK Accept?

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Credit card
Credit card payments are one of the most popular payment methods in the Internet. You do not have to register. Furthermore, your credit card data are not saved but only used for the payment process. Jogging-Point UKonly accepts VISA, EuroCard/MasterCard and American Express. The commission of the appropriate credit card institute to collect the invoice amount is immediately done after having shipped the goods. 

PayPal  
The online payment system convinces due to the uncomplicated and fast handling. The identity of the PayPal account is defined through the E-Mail address of the customer. PayPal payments are immediately credited, therefore there are no waiting times. 

Bank transfer  
Bank transfer is very popular for all customers who exactly know what they want. The great advantage is that you just look forward to your goods as soon as you have paid them. Customers who live true to the motto "there's no time like the present" love this payment method.

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Also, you can visit Jogging-Point UK Official Website to get more helps, faqs and knowledge base.

About Jogging-Point UK

From the mile down to marathon- at Jogging-Point you are able to find everything needed for your running

Is running your passion, your motivation, your incentive, your lifeblood? Then you are completely right at Jogging-Point! We offer all runners the right equipment no matter which level you are on. You could be a beginner or a professional and we are able to help you. From hats down to shoes, from heart rate monitors down to jackets, our choice will convince you with a great variety and the most popular running brands. We will not miss out on new trends or your requests.

Our homepage offers you a special duty by providing you with a shoe advisor. Our shoe advisor is able to find the optimum model for you in only a few steps. Of course you can also receive a personal consulting from us. Our competent and friendly consulting team can be reached through phone or by mail from Monday to Saturday.

Everything you are able to find in our online Shop, is stored in our storage. Therefore, you benefit from short delivery times and you are able to resume your running session shortly. If you do not like an article, you can return the articles within 14 days. You will find a return label inside your package. The return is for free.