Maurices Support Center
Find Maurices helps, faqs and knowledge base quickly
How Do I Use My Gift Card?
Gift Cards can be used at any of Maurices' stores or online - so shop your heart out. Get help redeeming your Gift Card with instructions, or buy a Gift Card for a friend. They may be sent to any individual with a valid shipping address in the United States.
Can I Use My eGift Card In Stores?
Yes, eGift cards can be used in stores and online!
What If I Need to Make Returns In Canada?
For Canadian returns, you may return to any of our Canadian stores. To send by mail, use the preprinted label attached to your packing slip. Please choose a traceable method, such as Purolator or Canada Post, and send your return to:
maurices
Lynden Park Mall, SP. D7
84 Lynden Road
Brantford ON N3R6B8
Can I Return a Gift?
Shhh - Maurices won't tell! As long as you have a gift receipt or the original receipt, Maurices can help you return or exchange your item(s). If you don't have a receipt, Maurices can provide you with merchandise credit for the current cost of the item(s).
How Can I Pay My Maurices Order?
Maurices accepts payments made with your:
- Mymaurices VIP Credit Card*
- Maurices Gift Cards
- American Express
- Discover
- MasterCard
- Visa
- PayPal
How Long Will It Take to Get My Maurices Order?
Maurices knows it's hard to wait! That's why Maurices will offer a number of different shipping methods and prices depending on the item(s) you purchase and the location to which the item(s) will be delivered. Delivery times will also vary depending on the day and time that your order is placed and the amount of processing time needed for their warehouse to fulfill and ship your order. Don't forget - sometimes the fastest way to get your order is to pick it up at your nearest maurices boutique.
How is Order Statu Different From Tracking Information?
The status of your order is supplied by www.maurices.com. It represents the progress of your order between the time it is placed and the time it ships from their warehouse. Once your order leaves the warehouse, it is handled by a carrier (such as UPS or USPS) that may provide tracking information until your order is delivered*. The tracking information is accessible from your Order History on the website when it becomes available.
When Can I Track My Order At Maurices?
Maurices will email you with tracking info once your order has shipped. Even though your package has already shipped from the warehouse and is on its way to you, the carrier may not be able to provide any information about your package for up to 48 hours.
Also, you can visit Maurices Official Website to get more helps, faqs and knowledge base.
About Maurices
Maurices inspires women of all ages to look and feel their best – just as they are. With 1,000 stores across North America, we’ve earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.
While we’ve grown substantially over the years – we’re anything but corporate. Our employees stand behind our hometown values, the service we offer, and the culture we live and breathe.
maurices is a subsidiary of ascena retail group, inc. (NASDQ: ASNA), which includes dressbarn, Justice, Catherines, Lane Bryant, Ann Taylor, LOFT, and Lou & Grey. We operate as eight distinct brands, but have the unique opportunity to collaborate; creating synergies that wouldn't otherwise be possible. Together, ascena retail group is the single largest specialty retailer focused on women's apparel with over 4,900 stores and 70,000 associates.