Offspring Support Center
Find Offspring helps, faqs and knowledge base quickly
Can I Pay In a Different Currency?
Why is There a Price Difference for Online and In Store Product?
From time to time the stores may run special local promotions. These may not be available on the website or we may offer special discounts online that are not available in stores. Some website promotions may not be available to customers in particular locations.
Can I Cancel My Order Online?
There is a very limited space of time where an order can be cancelled. You can call us on 08450 740 630 and we'll try our best to help.
Can I Change the Details Of My Order?
Once you have received your confirmation email, can't change the details of the order (product, quantities or delivery address). Please ensure you review all your details before you complete the checkout process.
When Will I Receive My Confirmation Email?
Your confirmation email will be sent to you within 24 hours of placing your order. It’s usually faster than this but we always say 24 hours to avoid disappointment. Please ensure you check your junk folder just in case the email has been filtered to there. Please also make sure the correct email address has been given.
Also, you can visit Offspring Official Website to get more helps, faqs and knowledge base.
About Offspring
OFFSPRING has been the leader of the UK sneaker market since its launch in 1996, evolving with the manifesto to fill a large gap in the market for fashion sportswear, priding itself on being a 'Sneaker Boutique'.