Palgrave Macmillan Support Center
Find Palgrave Macmillan helps, faqs and knowledge base quickly
Do I Have to Log In If I Only Want to Browse the Catalog?
No. You are free to browse the catalog without logging in.
You only need to log in if you would like to order a publication, receive email updates on new books and journals by SpringerAlerts, or if you want access to a password-protected part of the system, for example solution manuals for instructors.
How Can I Change My Account Data?
Click on the login button at the top of the webpage, you will be directed to the Registration Page. After you log in, your account data will be displayed with the option to change what you had previously entered. Hit the "Change" button and enter the new information in the form that is displayed. Then click on "Submit" to save your changes.
Why Isn't My Password Accepted?
If you've got an account but you can't get in, check you are using the right email address as your username and that you don't have caps lock on. If you're still having trouble, try requesting a password reminder or resetting it.
Passwords must be at least 8 characters long and must contain both letters and numbers.
What is a SmartBook?
- In contrast to a normal ebook a SmartBook offers not only text and pictures, but also videos, quizzes and glossaries.
- Additionally you have the possibility to make marks and notes using the online reader
- SmartBooks also offer an optimized search functionality. Using the full-text search, you can source the entire SmartBook for specific terms.
What is an Rental?
A Rental is an eBook which you can rent for one or six months. The rental period ends automatically after a reminder email with the opportunity to buy the eBook.
Which Ebook Formats Does Palgrave Offer?
- eBooks are currently available for purchase in PDF and sometimes EPUB format.
- If an eBook is available in PDF and EPUB formats, both will become available for download upon purchase.
- Both formats can be used and read on various digital devices, including mobile phones.
- EPUB is designed for reflowable content, meaning that an EPUB reader can optimize text for a particular display automatically.
- PDF content is static; pages are displayed identically across devices.
What is an eBook?
An eBook is a book in digital form, which can be read on various electronic devices. The SpringerNature eBooks are identical to the print version.
What Happens After the Order Has Been Placed
After submitting your payment details, you will receive an order confirmation by eMail. Furthermore, you will receive an official invoice in a couple of days.
If you purchased an eBook, chapter, or article you may download all available formats immediately after completing the order process. You can always re-download your purchased digital content from your eBookshelf located under your account information's.
How Many Payment Options Can We Choose?
You can pay with MasterCard, Visa, American Express or PayPal. Printed books can be paid by invoice/advance payment in Europe, Africa, Asia and Australia/Oceania. pre- and back-orders can be ordered using the invoice/advance payment option only. After entering your payment details, the order will be created.
Also, you can visit Palgrave Macmillan Official Website to get more helps, faqs and knowledge base.
About Palgrave Macmillan
We publish award-winning research which changes the world across the humanities, social sciences and business for academics, professionals and librarians. We offer authors and readers the very best in academic content whilst also supporting the community with innovative new formats and tools.
With offices in London, New York and Shanghai, and sales teams across 50 countries, we have a global reach. As part of Springer Nature, we are proud to uphold an unbroken tradition of over 170 years of academic publishing.