RadioShack Support Center

Find RadioShack helps, faqs and knowledge base quickly

What is the RadioShack.com Purchase Return Policy?

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At RadioShack.com RadioShack wantS you to be fully satisfied with every item that you purchase. If you are not satisfied with a purchase, you may return most items within 30 days from date of purchase for a full refund of the purchase price, minus shipping, handling or other additional charges. See the “Exceptions” section for products covered by our 14 day return program.

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What is the Shipping Rules and Restrictions?

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Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.

Two Day delivery for orders with shipping destinations in Alaska or Hawaii require 2-3 additional business days for delivery.

Orders shipping to an APO / FPO military address or a Post Office box may only be shipped via the U.S. Postal Service and cannot be expedited. Note that all orders shipped or billed to APO / FPO addresses are eligible for FREE shipping.

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How Much is the Shipping Costs?

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Shipping costs for orders placed on this site are based on the weight of the total order. You will be provided with the total shipping cost for your order during Checkout.

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What is the Shipping Methods Of RadioShack?

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Depending on the item(s) you purchase and the location to which the items will be delivered, different shipping methods will be available. Each shipping method has its own restrictions and charges that will be applied to your order.

At Checkout, you will be prompted to choose a shipping method for your item(s). (Please note that some items may offer only one shipping method.) Shipping costs are dependent on the items in your order and the shipping method you select. Your total shipping charges will automatically compute during Checkout prior to the completion of your order.

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What Payment Options Does Radioshack Accept?

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Credit cards accepted: Visa, MasterCard, American Express, Discover

RadioShack do not accept: CODs, Personal Checks, Layaway Plans

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Also, you can visit RadioShack Official Website to get more helps, faqs and knowledge base.

About RadioShack

For nearly a century, RadioShack has been innovating and inspiring as America’s neighborhood electronics store, providing makers, tech enthusiasts and DIY-ers with the latest must-have personal and home technology products. Owned today by General Wireless, Inc., RadioShack is building on its legacy with new partnerships, programs and the hottest products to excite and educate people interested in DIY, mobility, streaming content and connectivity, music and sound, and the toys of tomorrow.