Revolution Beauty USA Support Center
Find Revolution Beauty USA helps, faqs and knowledge base quickly
How Long Until My Order is Dispatched?
Orders are usually dispatched in 5 working days.
What are the Customer Service Opening Hours?
8.30am – 8.00pm (GMT) Monday to Sunday. (Bank holiday hours may vary)
How Do I Use an Offer/Discount Code?
On the checkout page, there is a box ‘Do you have a voucher code?’ input your code and click ADD this should then amend your basket total. All discount codes have a valid from and a valid to date.
Can I Amend the Delivery Option for My Order?
If you need to change your delivery address, please contact customer service team on +44 (0)330 111 0032 between 8.30am – 8.00pm (GMT) Monday to Sunday (Bank holiday hours may vary). Please note this can only be done if your order has not been dispatched.
Can I Change What I Have Ordered?
Revolution Beauty is able to amend orders if your order has not been despatched. To do this please call them on +44 (0)330 111 0032 between the opening hours of 8.30am – 8.00pm (GMT) Monday to Sunday. (Bank holiday hours may vary)
Why Am I Getting Charged Custom Charges?
If you are outside the EU, 0% tax is being charged as you may be charged for handling fees and taxes as your order passes through customs. Any charges on a parcel must be paid by the person receiving the parcel (this also applies to retail & wholesale customers). Revolution Beauty has no control over these charges and Revolution Beauty can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.
When Will an Item Be Back In Stock?
Please sign up for stock alerts, this is located on the individual product page where it states the item out of stock.
I Have Received My Order and the Item is Faulty. What Do I Do?
Please use the contact form below and send Revolution Beauty your details. Or alternatively please call customer Service team on +44 (0)330 111 0032 between 8.30am – 8.00pm (GMT) Monday to Sunday. (Bank holiday hours may vary)
When Will My Payment Be Debited From My Payment Card?
Your payment is debited immediately once the order has been placed.
My Payment Card Has Been Debited But I Have Not Received My Order?
If you haven’t received your order within 15 working days UK or 35 working days international, please use the contact form and send Revolution Beauty your details. Or alternatively please call customer Service team on +44 (0)330 111 0032 between 8.30am – 8.00pm (GMT) Monday to Sunday. (Bank holiday hours may vary)
I Still Do Not Know Where My Order Is. Why?
Thank you for your order. Revolution Beauty aims to dispatch orders within 5 working days. You then must allow the standard shipping time from the date of dispatch - within the UK please allow 15 working days and outside the UK it is up to 35 working days. If you have not received your parcel after this time, please get in touch.
How Do I Pay for My Revolution Beauty Order?
Revolution Beauty USA accepts the following methods of payment Visa, Visa debit, Mastercard, Maestro, Switch, Solo, PayPal, Amazon Pay and American express. All orders need to be placed online.
Also, you can visit Revolution Beauty USA Official Website to get more helps, faqs and knowledge base.
About Revolution Beauty USA
With over 28 years’ experience in the cosmetics industry, we are a British company who creates cosmetics, skincare and haircare on a global level. Why are we revolutionary? We create products faster than any brand on the planet. We deliver the highest quality products at the most affordable prices. We believe that everyone - no matter their sex, ethnicity, age, budget or location - should be thrilled by makeup. We use our consumers to promote our products. Who could do a better job than those who spend their hard-earned cash on our cosmetics? We are 100% cruelty free. None of our products are tested on animals. The majority of our products are also vegan (see the product description page for details on this).