Simply To Impress Support Center
Find Simply To Impress helps, faqs and knowledge base quickly
What's the Refund Policy Of Simply to Impress?
SimplyToImpress wants you to be 100% happy with your Simply to Impress experience. If for any reason you’re not satisfied with your order, you can return unused product within 30 days of receipt for a replacement or refund.
What's the Information Of Color Matching?
Please keep in mind that every computer monitor has different color calibration, and your order may or may not be the exact color variations that you see on your monitor. If you are concerned about the coloring, please request a hard copy proof to be mailed to you for your approval before your entire order is printed. There is a $3.99 fee for a hard copy proof.
How to Change Any Color Photos to Black and White?
You can change any color photos to black and white or sepia coloring by using their online design tool. Their design staff can also do minor "repair work" on your photos as well such as removing blemishes.
How to Submit Photos?
You will actually upload your photos when creating your design and placing your order. If you need to send them a replacement photo for any reason, please contact customer care for instructions on how to send the new image.
What Should I Do If I Want to Know the Postage Required Information?
Almost all of their products require only one-stamp postage; the exception is square announcements and invitations, which will require additional postage due to USPS regulations. Please check with your local post office or visit usps.com for current postage rates to mail square envelopes.
What's the Shipping Methods and Estimated Delivery Times?
Orders can be shipped within the United States and Canada and internationally. Standard-shipped orders will take only 3-5 business days to reach you.
What's the Print Options & Processing Times?
SimplyToImpress will process standard card orders within 2 business days. Orders placed after 5 PM PST require one additional day processing time. Orders containing foil-stamped cards require one additional day to process. If you selected the professional custom design service, please allow additional time to review the design.
Also, you can visit Simply To Impress Official Website to get more helps, faqs and knowledge base.
About Simply To Impress
My name is Heather Hasse. Among many titles I have in life, I am a wife, mother, and founder of Simply to Impress.
Simply to Impress was created in 2003, when I was looking for innovative announcement and invitation designs. I was a woman on a mission - I wanted to use photographs to capture the moment in life I was celebrating. Whether it was a family holiday, the birth of one of my five children, or a birthday party I was throwing for a friend, I wanted to embrace that moment and capture the memory, without paying a fortune.
After hard work, dedication, and the loving support of my family, Simply to Impress has come a long way. We expanded from a single designer into a collaboration of graphic artists, photographers, and support staff. With all the changes, however, our foundation has stayed the same. Other companies have tried to follow our lead, but our philosophy, customer service, and product quality stand alone.