Simply Wholesale Support Center
Find Simply Wholesale helps, faqs and knowledge base quickly
How are Shipping Costs Calculated At Simply Wholesale?
Shipping costs are calculated based on the shipping method (air, sea or land), product weight/dimensions and delivery location.
Who is Responsible for Customs Duties?
Product prices displayed on SimplyWholesale.com.au do not include import duties, taxes and/or other customs related charges. Buyers bear all responsibilities for any extra charges incurred (if any).
What If I Am Making a Large/bulk Order?
Please fill in the ‘wholesale pricing and ordering quotation form’ and Simply Wholesale will get in contact with you as soon as possible.
How Do I Buy Products On Simply Wholesale?
Simply Wholesale is an e-commerce website offering quality products at wholesale prices. You can order as low as 1 item and pay safely using either Paypal or the secured Payment service.
How Long Does It Take to Refund Money to My Credit Card?
Upon confirmation that your refund request has been accepted or your order has been automatically canceled, the money will be refunded into your credit card account within 10 working days.
How Can I Cancel My Order After Payment?
If you have already paid for your order and want to cancel, please “Contact Us” as soon as possible. Simply Wholesale can only accept cancellations if they have been sent within 24hrs of the order taken. If the timeline has passed, Simply Wholesale will not refund the money, however, will provide you with credit in your online account for your next purchase.
Can I Pay By Credit Card If I Am Not a Paypal Member?
Yes you can. PayPal is a secure and trusted payment processing service which allows you to shop online. PayPal can be used at SimplyWholesale.com.au to purchase items by Credit Card (Visa, MasterCard) and Debit Card
How Do I Know Simply Wholesale Has Received and Approved My Payment At Simply Wholesale?
You will receive an automated notification to your email address with payment approved and order details.
How Do I Track My Purchase?
You will receive an email with tracking information after the package has been shipped. The following is a list of international shipping methods they use:
Australia Post, Toll, Fast Way, DHL and other local courier companies.
Also, you can visit Simply Wholesale Official Website to get more helps, faqs and knowledge base.
About Simply Wholesale
If you are looking for bargains, avoiding high retail prices found in stores but at the same time don't want to compromise on quality, then you need to be watching us very closely.
Simply Wholesale is one of the fastest growing online stores in Australia offering a wide range of products that include home, kitchenware, electronics, fashion, travel, jewelry and many more.
Simply Wholesale offers Free Shipping on all orders within Australia and $9.95 Shipping fee within New Zealand.
We also have a 14-days Money back guarantee for returns if customers are not satisfied with product quality or dissatisfaction. All products have a 1-year warranty and are offered partial refunds and/or exchanges beyond the 14-days money guarantee period.
Our number one priority is customer satisfaction and thus our staff work round the clock to ensure customers are satisfied with our products and services. All orders are dispatched from our warehouse based in Perth, Western Australia.
If you have any questions about the programme please do not hesitate to get in touch with Simply Wholesale email to : sales@simplywholesale.com.au