Tarte Support Center

Find Tarte helps, faqs and knowledge base quickly

Do Tarte Test On Animals?

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Tarte cosmetics is a cruelty-free cosmetics line. tarte makeup and skincare is never tested on animals.

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How Long Will It Take to Ship to My Home?

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Your order will arrive approximately 7-10 business days from date of purchase. All orders, placed after noon EST will be processed the following business day despite the shipping method. Please allow up to 3 business days for your order to ship.

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Does Tarte Ship to APO / Military Addresses? How Long Will It Take to Ship?

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Yes, tarte does ship to APO boxes and military addresses. Due to military handling time, delivery to some destinations may take up to 30 or more days.

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Why Register for a Tarte.com Account?

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  • Get free returns & exchanges 
  • Speedy checkouts
  • Track orders & shipments
  • Restock from your order history
  • Join tarte rewards for shipping perks, exclusive access to new arrivals & secret sales!
  • Get first access to promos, offers & new products with tarte news

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How Do I Order Online At Tarte?

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  1. Add product(s) to your order by selecting a product, shade and quantity, choose "add to bag."
  2. Your total order amount will appear in your shopping bag, where you can click on "View Bag & Continue Shopping" to view the items in your cart. 
  3. When you press check out simply log in to your account (if you have one) or fill out the required shipping and billing information and press submit order.
  4. Tarte will process your order within 1-2 business days; you get an immediate e-mail that confirms your order.

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What Credit Cards Does Tarte Accept?

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For US orders, tarte.com accepts American Express, Visa, Mastercard, and Discover. For International orders Tarte only accepts Visa and Mastercard. Tarte also accepts PayPal and PayPal International where applicable. Please note Tarte does not accept gift cards, banking gift cards, international credit cards, checks or money orders.

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I Haven't Received My Order, My Order is Missing Items, Or My Shipment is Late?

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Please send an email to [email protected] with your order number and preferably the order confirmation email and Tarte will get back to you ASAP.

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How Do I View My Future Deliveries?

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You can view your future orders in the ‘My Next Order’ tab in the ‘Tartelette Delivery’ section of your account. Your very next scheduled order will be displayed.

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What Types Of Payment are Accepted for Tartelette Delivery?

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All Tartelette Delivery subscriptions require a credit or debit card payment. Alternative payment forms, such as PayPal, cannot be accepted.

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I Want Samples, How Do I Get Some?

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Tarte offers a free sample with every purchase to all members of THEIR tarte rewards program. you may choose your free sample at check out when you’re logged into your account. please note that while Tarte makeS their best effort to deliver you the sample you chose, samples can change at any time and are subject to availability.

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Also, you can visit Tarte Official Website to get more helps, faqs and knowledge base.

About Tarte

Tarte Cosmetics is the only High-Performance Natural brand offering the widest selection of natural cosmetics full of skinvigorating ingredients with clinically proven results. From its proprietary and clinical anti-aging complexes like Wrinkle Rewind to nourishing blends like the T5 Super Fruit Complex found in the best-selling, award-winning and iconic Natural Cheek Stains, they formulate using natural ingredients that include vitamins, minerals, fruit and plant extracts. But it's not just about what's in Tarte's healthy formulas - it's what's not in them that really sets them apart! Tarte formulates without parabens, phthalates, petrolatum, sodium lauryl sulfate, synthetic fragrances and synthetic dyes.