TBdress Support Center

Rules for using the New User Discount If the customer shops for the first time, they will enjoy a special discount as listed below

1. dollar will be deducted from an order of $40 or more; or
2. dollars will be deducted from an order of $60 or more; or
3. dollars will be deducted from an order of $80 or more; or
4. dollars will be deducted from an order of $100 or more; or
5. dollars will be deducted from an order of $150 or more.

If you become TBdress' members you can enjoy special dicount for members.

Besides new customer discount andmembership discount,tbdress.com also has different special discount regular, like cash reduction, big discount etc. All products have their own promotion period. If you want to know more, please keep your eye on website.

Orders take 24-72 business hours to respond back with a shipping date.

Unfortunately TBdress is only allowed to send or post pictures provided to TBdress by the manufacturers of the dresses TBdress sell. Not all colors of the dresses are pictured by the manufacturers and therefore all the pictures you see are the only ones TBdress have available. Only thing you can try to do is find another dress by that same company called the same color and it will be the same depending on the fabric. 

The colors that TBdress list on the product detail page are the only colors which that style dress is produced in. TBdress also show all the pictures they have available, so if the picture is not shown TBdress cannot show you that dress in that color.

As a rule, once the order has been made, the detailed information (the size, the color, the material, etc.) of the item is not allowed to change anymore.

No. TBdress cannot accept the transaction in which goods are paid for full in cash or by certified check immediately when they are received by the buyer. TBdress really appreciate that you buy items from Tbdress, and Tbdress.com provides buyers with payment methods such as paypal and credit card/ debit card. 

So please pay for your order in full, in advance, and TBdress will give you the top class services.

If you can wait a little longer, please choose the standard shipping method, it will be much cheaper than using express shipping.International shipping is expensive, so TBdress will suggest customers buy all things you need in just one order to minimize shipping fees. Compared with express shipping, the standard shipping method is much cheaper if you can wait a little longer.

If an item has no more available stock and the manufacturer is no longer making it, it is removed from our webpage as available and will no longer show up in searches.