If you have received an item that has been damaged during shipment, please contact 2Modern Customer Care at (888) 222-4410 immediately.
Be sure to inspect all packages for damage before signing for the package.
If damage is visible, reject the shipment, be sure the driver notes the damage and contact 2Modern Customer Care at (888) 222-4410 as soon as possible. We will file a damage claim with the shipper, pick up the damaged item or ship a replacement or replacement parts as soon as possible.
For damages concealed at the time of delivery, promptly take photos of the damaged item and the packaging it arrived in.
If the item(s) sent was incorrect, or defective, please contact 2Modern Customer Care at (888) 222-4410 or email immediately. Please do not send back these items prior to contacting us.
If you have received a damaged product that can be remedied with replacement parts, and choose to return an item rather than accept replacement parts, you will be refunded the amount of your order less any unpaid shipping charges (see above).
Photos are often required and always suggested so that a claim may be made with the shipping company.
2Modern is required by law to charge sales tax on orders shipped to California state addresses. No sales tax will be applied to orders shipped to addresses in other states.
2Modern is a leading retailer of modern furniture, lighting, and home accessories founded by Greg Finney in 2003. Independently grown, 2Modern continues to be guided and informed by passion for authentic, thoughtfully created modern design.
The 2Modern team is comprised of people that love design, with a keen focus on excellent customer service. 2Modern champions the work of 20th Century visionaries as well as emerging contemporary talent, overseeing a curated, accessible collection of beautiful modern design.