American National Standards Institute Inc. Support Center

Find American National Standards Institute Inc. helps, faqs and knowledge base quickly

What are Cookies and What If I Don’t Have Them Enabled?

Updated:

A cookie is a bit of information that saved on your computer; it will help the store identify who you are when you visit the site. It also keeps track of the standards that you want to purchase. In order to enable cookies, use the help feature in your browser by pressing the F1 key and searching for “cookies” or “enable cookies”

Read More »

E-mail This Page to a Friend?

Updated:

You can use this feature to e-mail links to a friend or colleague. Along with your name and email address, you may include a personalized message. Information you enter in this form will be used to email the intended recipient. ANSI will not sell your information to a 3rd party or use this information for any other purpose.

Read More »

What Documents are Protected By Digital Rights Management (drm)?

Updated:

The documents copyrighted by these developers are protected by Digital Rights Management (DRM) and will require the File Open plug in: AGA, AIAG, ASHRAE, ASIS, ASME, AWS, AWWA, BHMA, CGA, CITRA, CSA, GEIA, HI, ICC, IESNA, IEST, IKECA, IPC, LIA, MSS, NASPO, NEMA, NSF, PMI, TCNA, & WMMA.

Read More »

Are the Documents At the Ansi Webstore In Electronic Adobe Acrobat Pdf Format Only?

Updated:

Documents sold on the ANSI Standards Store are in Adobe Acrobat PDF format. You can download the PDF immediately and print it yourself. Some DRM protected documents identified with the 'No Print" icon cannot be printed. ISO and IEC standards are available from Amazon in hard copy format.

Read More »

My Account is Locked, How Can I Unlock My Account?

Updated:

If your account is locked after several failed login attempts, please contact customer support at info@ansi.org or 212-642-4980.

Read More »

I Am Having Trouble Logging In?

Updated:

Make sure you are typing correctly, check to be sure the CAPS lock is off. You may need to upgrade your browser to the latest version and you need to have cookies enabled.

Read More »

I've Properly Entered the Credit Card Information and My Order is Still Being Rejected, Why?

Updated:

You may have reached the credit limit. You can try to use a different card or contact your credit card issuer or the person at your organization that administers your credit card for further information.

Read More »

My Order Won’t Go Through Or My Credit Card Keeps Getting Rejected, Why?

Updated:

Transactions are generally declined for your security and most often the cause is incorrect information or a mistyped entry in a form field. Be sure the billing address and phone number exactly match your credit card statement and the account number, card type, expiration date and CCV number are entered online exactly as they appear on your card. Double check the card number, CVV and card type and verify the proper billing address and phone number. Transactions are blocked to protect against fraud when multiple failed attempts are made on your card.

Read More »

Can ANSI Send Me a Quote?

Updated:

Because the pricing is subject to change without notice, ANSI does not quote pricing for items on the ANSI Webstore. If asked, they will provide you with that day’s current retail pricing.

Read More »

Can You Send Me an Invoice?

Updated:

ANSI does not send invoices for website orders. Upon order completion, you will receive an email confirmation of your order with order details.

Read More »

What Payment Options Do I Have At ANSI?

Updated:

You can pay for individual standards through the ANSI Webstore using a MasterCard, VISA, American Express or Discover Card or a prepaid Deposit account. In addition, you can pay for subscriptions by check, EFT or with one of the credit cards listed above.

Read More »


Also, you can visit American National Standards Institute Inc. Official Website to get more helps, faqs and knowledge base.

About American National Standards Institute Inc.

The American National Standards Institute (ANSI) coordinates development and use of voluntary consensus standards in the United States and represents the needs and views of U.S. stakeholders in standardization forums around the globe.

The Institute oversees creation, promulgation and use of thousands of international norms and guidelines that directly impact businesses in nearly every sector: from acoustical devices to construction equipment, from dairy and livestock production to energy distribution, and many more. ANSI is actively engaged in accrediting programs that assess conformance to standards - including globally-recognized cross-sector programs such as the ISO 9000 (quality) and ISO 14000 (environmental) management systems.

ANSI facilitates the development of American National Standards (ANS) by accrediting the procedures of standards developing organizations (SDOs). These groups work cooperatively to develop voluntary national consensus standards. Accreditation by ANSI signifies that the procedures used by the standards body in connection with the development of American National Standards meet the Institute's essential requirements for openness, balance, consensus and due process.

ANSI is the official U.S. representative to the International Organization for Standardization (ISO) and, via the U.S. National Committee, the International Electrotechnical Commission (IEC). ANSI is also a member of the International Accreditation Forum (IAF).

Regionally, the Institute is the U.S. member of the Pacific Area Standards Congress (PASC) and the Pan American Standards Commission (COPANT). ANSI is also a member of the Pacific Accreditation Cooperation (PAC) and via the ANSI-ASQ National Accreditation Board (ANAB), a member of the Inter American Accreditation Cooperation (IAAC).