Beauty Care Choices Support Center
Find Beauty Care Choices helps, faqs and knowledge base quickly
If I Receive Back Orders, What Do I Do?
When an item you ordered is on manufacturer back order but Beauty Care Choices is told the item will be received within 7 business days, Beauty Care Choices will hold your order and notify you immediately via email. If the product does not come in within that time, Beauty Care Choices will automatically ship the remainder of your order. Your credit card will only be charged for the products they ship. If the total of your order falls below the minimum needed for free shipping due to a back ordered item not being available, you will still receive the free shipping.
If There Has Damage Packages, What Do I Do?
Contact Customer Service Team by calling (866) 409-7227 the day you receive your package, Beauty Care Choices will provide you with a return authorization number and will immediately ship a replacement to you. Beauty Care Choices may also provide postage so you can return the damaged item to them and Beauty Care Choices appreciate your efforts in doing this. (Please be aware that mail carriers will pick-up your package from your home or business, so it isn't necessary to make a trip to the post office to send back the item). Beauty Care Choices will not accept damage claims made more than five days after you receive your items.
If There Has Lost Packages, What Do I Do?
Lost packages are very rare. Beauty Care Choices will make every effort to ensure you receive your products by using only UPS and USPS. When your package is shipped Beauty Care Choices send you an e-mail with a tracking number for your shipment. Click on the tracking link to see the status of your shipment. If you have checked your order status and it is beyond the time you should have received your package:
Check with your carrier first to see if the package was left when you were not home.
Contact Customer Service Team by calling (866) 409-7227. Beauty Care Choices will begin the process of tracking your order from end and will re-ship your order to you if it was not delivered.
Can I Change My Order Or Cancel My Order?
Order Changes and Cancellations:
In providing excellent service, BeautyCareChoice.com will begin to process your order immediately. If you need to change or cancel an order it is best to call Beauty Care Choices 866-409-7227. Once the order has been processed Beauty Care Choices is unable to make changes or cancel an order.
Can I Make a Return to Beauty Care Choices?
Returns • Please inspect your purchase carefully. Claims for missing or damaged items must be received within 30 days of your purchase.
It is Beauty Care Choices ' goal to provide excellent service. If you wish to make a return, please contact customer service. Toll free: 866-409-7227.
How Long Will My Order Be Shipped?
99% of all orders are shipped the same day and are delivered within 3 days!
BeautyCareChoices.com uses both the United Parcel Service (UPS) and the United States Postal Service (USPS). Once your order is shipped you will receive an e-mail informing you of which carrier was used and then a tracking number email will follow for your convenience.
If Beauty Care Choices is unable to ship your complete order, they will notify you via e-mail within 4 business days.
- Orders shipped via USPS will be delivered within 3-5 business days of the shipping date
- Orders shipped via UPS will be delivered within 5-7 business days of the shipping date.
- If your order is being shipped to Alaska, Hawaii, a Military Address or another U.S. Territory, please allow 6-8 business days for delivery.
- National holidays, weather and traffic can extend delivery times.
How Much Does the Shipping Costs?
Shipping Costs • Free on all orders $49 and over!
For orders totaling less than $49, there is a flat shipping and handling charge of $7.95.
How to Contact Beauty Care Choices?
Customer Service Center
- Customer Service Hours Monday-Friday • 7:00am - 6:00pm
- Main Number (530) 222-2950
- Toll Free (866) 409-7227
- Fax (530) 222-2977
Also, you can visit Beauty Care Choices Official Website to get more helps, faqs and knowledge base.
About Beauty Care Choices
Since 2004 Beauty Care Choices (formerly Hair Care Choices ) has been the online resource for shoppers looking for their favorite salon products and having them conveniently shipped to their home or business. Beauty Care Choices expanded their selection from professional hair care items to now carrying skincare, cosmetics, nail care, and many other specialty items for all your beauty needs. Yet, nothing else changed in our company. Beauty Care Choices is the same great team, management, and owners providing award winning customer service and licensed cosmetologist shopping assistance.
For over 10 years Beauty Care Choices has taken pride in helping shoppers locate products that they once found in a salon and now can't locate the item because the salon moved or they moved or the salon is no longer carrying the products or numerous other reasons. All products sold at Beauty Care Choices are purchased directly from the manufacturers and/or their distributors. We always have the latest freshest products available. We keep all packaging current and do not sell old or discontinued items. If you have a product you are trying to find in a brand that we carry but you don't see it on our website, please give us a call 866-409-7227. It may be that we have the product in a new package. You would be surprised how often packaging changes happen in beauty.
Beauty Care Choices is an authorized online salon that offers professional consultations over the phone and email with licensed professionals. That is what makes us different from any other online retailers of salon products. Many of the products we sell say on the bottle 'sold in professional salons only'. This means they are not intended to be sold on ebay, Amazon, a drugstore or by a distributor that does not operate a salon. These professional manufacturers want people trained who are current on education to make the best recommendation for the client. If their products aren't used correctly they will not perform as intended.
Beauty Care Choices is known for its fast shipping times. If you are struggling to find a product that is no longer available at a salon near you, then trust Beauty Care Choices as your authorized online salon. We offer free shipping options and easy returns. 98% of all orders arrive at your door within 3 days of placing the order anywhere in the USA.