When an item you ordered is on manufacturer back order but Beauty Care Choices is told the item will be received within 7 business days, Beauty Care Choices will hold your order and notify you immediately via email. If the product does not come in within that time, Beauty Care Choices will automatically ship the remainder of your order. Your credit card will only be charged for the products they ship. If the total of your order falls below the minimum needed for free shipping due to a back ordered item not being available, you will still receive the free shipping.
Contact Customer Service Team by calling (866) 409-7227 the day you receive your package, Beauty Care Choices will provide you with a return authorization number and will immediately ship a replacement to you. Beauty Care Choices may also provide postage so you can return the damaged item to them and Beauty Care Choices appreciate your efforts in doing this. (Please be aware that mail carriers will pick-up your package from your home or business, so it isn't necessary to make a trip to the post office to send back the item). Beauty Care Choices will not accept damage claims made more than five days after you receive your items.
Lost packages are very rare. Beauty Care Choices will make every effort to ensure you receive your products by using only UPS and USPS. When your package is shipped Beauty Care Choices send you an e-mail with a tracking number for your shipment. Click on the tracking link to see the status of your shipment. If you have checked your order status and it is beyond the time you should have received your package:
Check with your carrier first to see if the package was left when you were not home.
Contact Customer Service Team by calling (866) 409-7227. Beauty Care Choices will begin the process of tracking your order from end and will re-ship your order to you if it was not delivered.
Order Changes and Cancellations:
In providing excellent service, BeautyCareChoice.com will begin to process your order immediately. If you need to change or cancel an order it is best to call Beauty Care Choices 866-409-7227. Once the order has been processed Beauty Care Choices is unable to make changes or cancel an order.
Returns • Please inspect your purchase carefully. Claims for missing or damaged items must be received within 30 days of your purchase.
It is Beauty Care Choices ' goal to provide excellent service. If you wish to make a return, please contact customer service. Toll free: 866-409-7227.
99% of all orders are shipped the same day and are delivered within 3 days!
BeautyCareChoices.com uses both the United Parcel Service (UPS) and the United States Postal Service (USPS). Once your order is shipped you will receive an e-mail informing you of which carrier was used and then a tracking number email will follow for your convenience.
If Beauty Care Choices is unable to ship your complete order, they will notify you via e-mail within 4 business days.
Shipping Costs • Free on all orders $49 and over!
For orders totaling less than $49, there is a flat shipping and handling charge of $7.95.
Customer Service Center