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Netmeds FAQ

What Type Of Freight is Used to Ship My Order Containing Liquid Products?

Any parcel containing liquid products will be shipped only via road/rail transport. In such cases, please note that delivery can take from 5 to 7 additional working days, pending on your exact location.

What If I Am Charged More Than the Actual Price Of My Proscription Drugs?

Prices may fluctuate and in the event that the price of the drug you have purchased is less than the purchase price paid, the difference will be placed in your Netmeds "e-wallet", a store-credit account that you can use against future purchases.

Does Charge Any Professional Fees On Prescription Drug Orders?

No. does not charge any additional professional fees on your prescription drug orders. The Pharmacist review charges are already included in the listed prices of the products.

Is It Possible to Buy More Than One Medication In a Single Order At

Certainly, you can upload as many as 12 prescriptions and place them as a single order at our Pharmacy. You may also combine your prescription medication order with herbal or OTC products.

What Forms Of Payment Does Accept for Online Orders? accepts the following forms of payment:

  • Credit/debit card
  • Net banking
  • Cash on Delivery (COD)
  • Netmeds e-Wallet
  • Wallet

Is There Any Limit On the Number Of Prescriptions That I Can Upload?

Yes. A total of 12 prescriptions can only be upload in an order. However, you can upload the remaining prescription(s) in a order.

What is the Meaning Of Generic Drugs?

Generic Drugs, also known as Generics or Generic Medications, are drugs that are marketed without brand names and are considered identical as their brand-name counterparts in all respects such as strength, dose, active ingredients, intended use, route of administration, efficacy, bioavailability and safety. As required by the CDSCO, India’s regulatory body for pharmaceuticals, Generics must meet the same rigid standards as set for brand-name counterparts.

Why Do the Pills I Ordered From Look Different From Those I Get From My Local Pharmacy?

According to the trademark laws, generic pill is not allowed to look exactly like its brand-name version. So the pills (generic version) you received normally will look different from their branded counterparts, even though both contain the same active ingredient(s) and work in the same way exactly.

Are Medications Available At Safe?

Yes. The medications that you purchase at Netmeds 's pharmacy are of the highest quality. The prescription medications we provide are procured from world-class and well-recognised pharmaceutical companies such as GlaxoSmithKline, Pfizer, Wyeth, Merck, Ranbaxy, Dr. Reddy’s, Nicholas Piramal, Sun Pharmacy and other global industry giants. They are manufactured under government supervision, prepackaged in factory-sealed blister packs and untouched by human hands.

Can I Know Whether the Pharmacy is Licensed?

Certainly, Netmeds is a licensed pharmacy offering prescription medications online. Netmeds' license number: