E.l.f. Cosmetics Support Center

Shipping to Canada is a flat fee of $7.50 USD.

Any Canadian order that has a value over $20 CAD (not including shipping) may incur a customs fee. Payment of customs duties, taxes, and similar charges is your responsibility, and these duties, taxes, and charges may be collected at the time of delivery. Please note that our prices are in US dollars.

All e.l.f. products are hyopallergenic and non-comodogenic. Ingredients are listed for each product. Please feel free to contact us for any more specific product questions.

Please log on to account to see whether your order has been shipped, and to view your tracking number after your order is shipped. You will also receive a confirmation e-mail when your order is shipped, with a tracking number.

Next day shipping is a flat fee of $54.95, and 2-Day is a flat fee of $24.95. Express is a flat fee of $12.95. You will be able to change your shipping method prior to placing your order. Expedited orders will be shipped via FedEx. Please note that FedEx does not deliver on weekends or holidays. Please allow an additional business day for processing. Please note that orders placed after 11 AM, eastern standard time, will not be processed until the following business day and overnight orders placed on Fridays will not be delivered until Monday. Unfortunately, orders to Canada, Hawaii, Alaska, Puerto Rico, Guam, APO, FPO and P.O. Boxes are not able to be expedited.

E.l.f. Cosmetics currently accepts the following methods of payment:

Credit Card – E.l.f. Cosmetics currently accepts all Visa, MasterCard, American Express, and Discover credit cards from the United States and Canada. We do not accept pre-paid credit cards.

Debit Cards – All debit cards with a Visa or MasterCard logo may be used from the United States and Canada.

Paypal - please click on the icon at the checkout page and follow the instructions.

At this time elfcosmetics.com does not accept money orders, checks, or cash on delivery (COD).