Forever 21 Support Center
Find Forever 21 helps, faqs and knowledge base quickly
How Soon Will I Receive a Refund for My Return?
Please allow 2-3 weeks from the return shipped date for your account to be credited, and 1-2 billing cycles for the credit to appear on your statement. for returns from international and apo/fpo addresses, please allow 4-6 weeks from the return shipped date for your account to be credited, and 2-3 billing cycles for the credit to appear on your statement.
How Do I Track My Package After It Has Been Shipped?
As soon as your package is shipped, you may receive an email notification confirming the shipment. The email will provide you with the tracking number for your package and a link to the shipping carrier's website.
Why Was My Order Of Forever 21 Cancelled?
- Forever 21 was unable to verify the billing information that was entered on the order. If the billing address does not match with what the credit card issuer or bank has on file, the order will be automatically canceled.
- If your order has been canceled, please contact your credit card issuer or bank to verify that the billing information is correct. Afterwards, create a new order using the correct billing address.
- If you still need assistance, please contact Forever 21.
Can I Modify Or Cancel My Order At Forever 21?
Due to their efforts to ensure that you receive your order as quickly and accurately as possible, Forever 21 is unable to cancel or make changes to your order after you have placed it with Forever 21.
What Kinds Of Payment Methods Does Forever 21 Accept?
Forever 21 accepts the following forms of payment:
- Visa
- Master
- Discover
- American Express
- Paypal
- Forever21 Gift Cards, E-Gift Certificates, and Store Credits issued within the United States
Can I Order By Phone?
Unfortunately, Forever 21 does not take orders over the phone at this time. However, you may order directly from our online website or on your smartphone.
Also, you can visit Forever 21 Official Website to get more helps, faqs and knowledge base.
About Forever 21
FOREVER 21 is the 5th largest specialty retailer in the United States. FOREVER 21 has seen some remarkable accomplishments over the past 30 years.
With a goal to become an $8 billion company by 2017 and open 600 stores in the next three years, it’ll be exciting to see the company achieve in three years what it initially took 30 years to do.
The average FOREVER 21 store is 38,000 square feet, the largest is approximately 162,000 square feet and the original FASHION 21 store is only 900 square feet.
FASHION 21 rung up $700,000 in sales in its first year. The prior three businesses that occupied that building failed within the first year.
Even with the company’s tremendous growth, it still remains a family owned business.