Golfino Support Center

At GOLFINO Customer Service, you can use German, English, French, Spanish and Dutch.

The amounts of all purchases in GOLFINO Clubhouse Stores, Outlets and the GOLFINO Online Store will be added directly to your customer card. At the beginning of the new calendar year you will receive a GOLFINO voucher for up to 50% of your annual turnover, as well as many other benefits. To become a club member, visit one of GOLFINO store or register online. More information can be found here.

The shipping confirmation, which you will receive by e-mail, includes a UPS tracking number. At www.ups.com you can enter the tracking number and see where your package is and when it is expected to arrive. If you are not at home at the time of delivery, UPS will leave you a notification. Normally, UPS will try to deliver the package again the following day. Alternatively, you can arrange a delivery date directly with UPS. Contact details for each UPS office can be found on the notification sheet.

To the United States the shipping costs are $25,00.

Shipping to the United States usually takes 2-4 working days confirmation of dispatch.

If you have a coupon, you can enter the coupon code t==in the "Promotion Code" box at the end of your order, before you place the order. The invoice amount of your order will be reduced immediately by the value of the voucher.

In the category of vouchers (under "Specials") you have the opportunity to buy gift vouchers in different value levels. The voucher is sent as a PDF for printing by e-mail.

If you have selected PayPal or credit card as the payment method, the order will only be completed by a successful payment process. Therefore, the payment confirmation for all payment methods directly in the browser window.

Pay Later with Klarna is not available for your country.

You can choose between the following payment methods: Visa Card, MasterCard, American Express and Paypal.

You can easily subscribe via the input field at the bottom of the page. Please enter your e-mail address and confirm your entry by clicking on the arrow. Afterwards you have the possibilty to personalize your entries. In the next step, you will receive an e-mail with a confirmation link to the specified e-mail address (opt-in). Only after clicking on this link you are registered in newsletter database.

Open the login area and click on "Forgot your password?". Then enter your e-mail address. You will then receive a link to your e-mail address to reset your password.

Of course, all personal data will be treated confidentially.

The GOLFINO Online Store attaches great importance to the protection of your personal data. GOLFINO protects your personal information with verified encryption technologies. With the Secure Socket Layer(SSL) procedure, all order and credit card information is encrypted and of course, treated confidentially.

To create your account, simply click on the "login" link in the top right corner of the header area and then fill out the registration form on the right-hand side. You can also set up your customer account during the first order. In both cases, you will need to enter your e-mail address and a secret password. With this data, you can log in into your customer account at any time and have the opportunity to view, review and edit your data.

Registering with the GOLFINO Online Store will provide you with many benefits that will make your visit to the online store even faster and more convenient.

GOLFINO offers the following services after successful registration:

• Overview of your orders and their status
• Save billing and delivery addresses and have a convenient retrieval of these in the order process
• Set a preferred method of payment
• Wishlist for saving articles

No, you do not need an account. You can also complete the order as a guest.

If an item or a certain size is no longer available in GOLFINO's online store, it may be out of stock.

Availability service
You can also have availability service reminded as soon as an item is back in stock. Enter your e-mail address for the desired variant and GOLFINO will notify you as soon as the article is available again. The function can be found on selected product pages.

As long as your order has not been shipped, it can be completely canceled through the customer service. Unfortunately, it is not possible to add more items to your order, remove individual items or change the size of individual items.

If your order has already been shipped, you can send it back to GOLFINO free of charge upon receipt.

Unfortunately, it is currently not possible to order by phone, fax, or letter at GOLFINO. The customer service will be glad to help you if you have questions regarding the execution of an online order, a complaint or a return.

Yes,the minimum order value is $30.