Philosophy Support Center

Find Philosophy helps, faqs and knowledge base quickly

Who Do I Tell About My Great Philosophy Experience Or My Favorite Products?

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To rate and review a product:

  • Click on the “write a review” link on the product page.
  • Sign into your philosophy.com account or create a new account.
  • Write your review, and rate the product.

To post your feedback on Facebook:

  • Click the Facebook link at the bottom of our site.
  • Sign up to connect with philosophy on Facebook.
  • Post your feedback.

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How Do I Update My Password?

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Simply click the sign in link at the top of our site, and click the forgot password link on the sign-in page. You should receive an email from philosophy entitled “your password has been reset.” If you do not receive this email in your inbox, please be sure to check your spam or junk folder. you must sign in to your account using your email address and the temporary password exactly as it is displayed in the email. once you are logged in, just choose the link to “view profile” then choose the option to edit your password. the “old password” it will ask for is the temporary password that was emailed to you.

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How Do I Become a Member Of Philosophy.com?

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You can enjoy these member benefits:

  • Create a wish list.
  • Faster checkout with a personal address book.
  • The ability to view your order status online.
  • Notifications of new philosophy products when you sign up for our newsletters.
  • Access to create replenishment orders for your favorite philosophy products.

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How Do I Obtain Samples Of Philosophy Products?

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You will have the option to choose 3 samples with any order placed online at philosophy.com. if placing your order via phone, the consumer care team will be happy to add up to 3 samples to your order. you may also use their store locator to find your nearest retail location, where you can sample a wide selection of philosophy products.

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What Time Will I Receive My Order?

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The goal of Philosophy is to process and ship your order as quickly as possible. standard orders are typically processed within 24-48 hours from the time of purchase. Orders placed on Fridays, Saturdays, Sundays and holidays will be processed the following business day. please refer to the shipping policy page for more information.

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Also, you can visit Philosophy Official Website to get more helps, faqs and knowledge base.

About Philosophy

Welcome to philosophy
We inspire beauty beyond skin care with products that transform, results that instill confidence and wisdom for wellbeing. The words on our packaging are our philosophies on life. And our philosophy on skin care is simple: cleanse daily, peel weekly and treat the skin with expert formulas, returning the skin to its ideal state.

Our heritage
The panoramic beauty of Arizona deeply moved our founder in a way that defies description and inspired her to create philosophy. This land of surprises and extremes is a place where nature creates true beauty, and is the best laboratory and inspiration for true authentic skin care.  We combine gold-standard ingredients with natural, experiential scents and memorable textures that you can see with your eyes, feel with your hands and experience with your soul.

Our mission
Your truth. your beauty. We are a mindful beauty brand that believes beauty is more than skin deep. Our life-enriching products help you look and feel your best, and confidently seize each day. We passionately celebrate the human spirit and graciously give back to our communities.

Our promise to you
We want to inspire beautiful skin as well as beautiful days with products that consistently deliver instantly visible results.