Simply click the sign in link at the top of our site, and click the forgot password link on the sign-in page. You should receive an email from philosophy entitled “your password has been reset.” If you do not receive this email in your inbox, please be sure to check your spam or junk folder. you must sign in to your account using your email address and the temporary password exactly as it is displayed in the email. once you are logged in, just choose the link to “view profile” then choose the option to edit your password. the “old password” it will ask for is the temporary password that was emailed to you.