SimpliLearn Support Center

Find SimpliLearn helps, faqs and knowledge base quickly

How Do I Book My Certificate Exam Once the Training is Complete?

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For booking your exam through Simplilearn, kindly create a ticket by logging into our Dedicated Support facility at the top of this page. Ensure that you provide your home/communication address as well as preferred exam date and time in the ticket description. Simplilearn will then duly book the exam and share the voucher with you.

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I Am Not Able to Complete the Course Due to Technical Issues, What Should I Do?

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Delay in completion of the course may happen due to various reasons. Please try the following troubleshooting steps: 

  • Delete browser cookies. 
  • Update the Flash Player.
  • Update your browser to the latest version. Particularly Internet Explorer (IE 7 or higher) and Firefox (3.x or higher).

If you are using Internet Explorer, go to Tools > Internet Options > switch to the "Advanced" Tab > scroll down to the "Multimedia" sub-heading > make sure the box next to "Play sounds in web pages" is checked > Click "ok" > Restart Internet Explorer and test to see if the audio plays.

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Why Choose Simplilearn?

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There are three advantages:
  1. Credible: Course advisors your team will want to train from.
  2. Flexible: Training tailored to your needs.
  3. Measurable: Outcome-centric solutions that deliver on your business goals.

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How to Join Simplilearn?

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Join SimpliLearn and transform the world

They have transformed the careers of more than 500,000 professionals around the world. By joining the team, you’ll use your skills and expertise and borrow their entrepreneurial zeal to transform careers. Together, they will impact lives.

If you’re a hands-on person, dissatisfied with status quo, and are most satisfied when you’re solving problems, contact SimpliLearn at careers@simplilearn.com .

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What is the Rescheduling Policy Of Simplilearn?

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In case Simplilearn reschedules the training event, the options available to the delegates are:

  • 100% refund, if the rescheduled dates do not fit into the delegate's schedule.
  • The delegate would have the privilege of rescheduling and attending a class in future at his/her convenience, at any location, on any date of a scheduled training.
  • The delegates, if they so wish, can send a replacement. However, this should be intimated to Simplilearn Solutions at least 3 days prior to the event.
  • Whereas, if for some unforeseen reasons, a delegate wishes to reschedule his/her registration to a future date, a rescheduling fee is charged as mentioned below:
  • If the rescheduling request is received 7 days prior (or more), 10% of registration fee will be charged.
  • Please note that rescheduling will be subject to availability of seats.
  • If the request of rescheduling is received within 7 days or less, no rescheduling will be allowed. However, the delegate can send a replacement instead.

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How to Help People Grow Their Careers?

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  • Learn from the experts: Industry thought-leaders to help you master new skills.
  • Guaranteed career growth: Get a pay-raise, a promotion, or start a new career.
  • Accredited curriculum: Approved by 40+ global accrediting bodies.

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Also, you can visit SimpliLearn Official Website to get more helps, faqs and knowledge base.

About SimpliLearn

Simplilearn is one of the world’s leading certification training providers.

Simplilearn provides online training in disciplines such as Cyber Security, Cloud Computing, Project Management, Digital Marketing, and Data Science among others, where technologies and best practices are changing rapidly and demand for qualified candidates significantly exceeds supply.

Based in San Francisco, California and Bangalore, India, we have helped over 500,000 professionals and companies across 150+ countries get trained, acquire certifications, and upskill their employees.

Simplilearn's training courses are designed and updated by 2000+ renowned industry experts. Our blended learning approach combines online classes, instructor-led live virtual classrooms, project work, and 24/7 teaching assistance. Our vibrant community of experts and certified professionals is a powerful resource pool of tips, tricks, and insightful advice. More than 40 global training organizations have recognized us as an official provider of certification training. We have been named the 8th most influential education brand in the world by LinkedIn.