I Am Not Able to Complete the Course Due to Technical Issues, What Should I Do?

Delay in completion of the course may happen due to various reasons. Please try the following troubleshooting steps:

  • Delete browser cookies.  
  • Update the Flash Player.
  • Update your browser to the latest version. Particularly Internet Explorer (IE 7 or higher) and Firefox (3.x or higher).

If you are using Internet Explorer, go to Tools > Internet Options > switch to the "Advanced" Tab > scroll down to the "Multimedia" sub-heading > make sure the box next to "Play sounds in web pages" is checked > Click "ok" > Restart Internet Explorer and test to see if the audio plays.

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