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Ultra Services FAQ

Does Ultra Host Adult Oriented Websites?

No, Ultra does not host adult websites.

Do You Charge for Changes In Mx Records?

It’s free! Simply go into your control panel, click mail manager, modify mail exchanger and you can change your mx records.

Does Ultra Offer a Money-back Guarantee?

Ultra offers a 45-Day money back guarantee on shared hosting plans if you are not satisfied within the first 45 days of signup.

What Type Of Connection Does Ultra Web Hosting Use to Access the Internet?

Ultra will place their web servers in the most reliable, redundant and speedy data centers available. Most of their servers are located in their powerful data center in Seattle, Washington and the network infrastructure is powered by Cisco Systems hardware. The data center possess multiple internet connections, over different fiber lines, using different internet access providers for redundancy and up-time. The facility possess state-of-the-art N+1 power generator architecture.

How Do You Bill for Your Services?

On the anniversary date of your selected term. You will receive a invoice before the due date. If you pay by credit card, payments are automated for you.

How Quickly are Accounts Set Up?

Ultra will setup hosting and domain accounts immediately upon approval usually within 5 minutes. Other packages and special requests will be setup within 24 Hours and most often within just a couple hours.

Is There a Minimum Time Commitment Or Contract for Hosting?

With the Ultra Unlimited plan you may choose any term from one month to three years. You don’t need to order an entire year or two in advance. Ultra does this because we believe you will be happy with Ultra. You can discontinue service at any time.

Are There Any Account Startup Fees for Web Hosting?

There is no account startup fee on shared web hosting plans.

How Do I Know It's Safe to Use My Credit Card On Website?

Safety is a large concern with Ultra. Their secure domain order form uses an SSL connection. All your private data will be sent via 256-bit SSL encryption at all times whilst in transit over the Internet. When you are on the secure order form page you will see an https in the web address on your web browser to show the page is secure.

What Methods Of Payment Does Ultra Services Accept?

Visa, Mastercard, American Express, Discover, Novus, Paypal, checks and money orders.