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Allergy Buyers Club FAQ

What are My Shipping Charges/ Methods?

Allergy Buyers Club offers free shipping on eligible orders over $30 in the contiguous US. Most in-stock products are shipped same or next day from our warehouse. Some heavier products are drop shipped from the manufacturer and may take another couple of days to ship. Custom ordered products take longer, as noted on product pages.

If Allergy Buyers Club is aware of a potential delay in shipping for an item due to seasonal demand, they will indicate the known shipping delay time on the product page or indicate "Contact Us for Availability" above the product price. Most of their items will ship within one or two business days.

Note: If you need mattresses and/or boxsprings weighing over 250 lbs. to be delivered above the 3rd floor of a building without an elevator, Allergy Buyers Club will have to charge a fee of $50 per each additional flight of stairs above the 3rd floor. In addition, Allergy Buyers Club will have to quote shipping costs for furniture. The cost depends upon the weight of the item and where it is being shipped to.

Do I Have to Be a Member Of the to AllergyBuyersClub Order Products?

No, there is no club membership in order to order products from any of their web stores. Just place your order online, or over the phone. If you do sign up for emails, you will receive periodic emails from Allergy Buyers Club on special offers, new products and a newsletter that provides helpful information on having a healthy home. Allergy Buyers Club does not sell or rent your email information.

Will I Have to Pay Sales Tax On My Orders?

If you ship to a California or Virginia address and order a product shipped directly by a California or Virginia manufacturer, Allergy Buyers Club is required to collect California or Virginia tax for the manufacturer.

What are My Options for Placing an Order?

You can place your order online 24 hours a day, 7 days a week. If you prefer to place an order by phone, the Healthy Living Experts can be reached toll-free at 1-888-236-7231. Allergy Buyers Club accepts Visa, Mastercard, Discover and American Express credit cards as well as PayPal.

Who Should I Contact If I Need Assistance?

The fastest way to reach Allergy Buyers Club is to chat on their site or email your questions to You can also use their online form:

If you’d prefer to speak with a Customer Service or Healthy Living Expert, call toll-free: 1-888-236-7231 during the following hours:

  • Customer Service: Mon – Fri 8:30 am to 6:30 pm ET
  • Healthy Living Experts: Mon-Fri 9:00 am to 10:00 pm ET; Sat, Sun 10:00 am-11:00 pm ET
  • After-hours you may leave a message

How Will I Know When My Item(s) Have Been Shipped?

Whether you place an order online or over the phone, you will receive an email notifying you of the shipped date including a tracking number. If your product is delayed or backordered for any reason, Allergy Buyers Club will also email you.