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Sheds.com FAQ

How Long Does Sheds.com Take for Shipping?

Sheds.com process orders anywhere within three to 10 business days, and ship accordingly. Shipping times are subject to the specific order. 

When My Shed Arrives Where Will the Box Be Delivered?

Sheds, Garages, Carports are shipped via a truck. They will be delivered to the curbside of your driveway by the street. Sheds.com does not offer a white glove service and the trucker will not take requests to place the item at a certain location on your property.

What If a Truck is Unable to Reach My Location?

If you think that a semi-truck will be unable to reach your location or will have difficulty doing so, please contact Sheds.com today via e-mail at [email protected] or by phone. While Sheds.com aren't responsible for challenges and/or limitations in shipping to certain geographical areas, Sheds.com will refund the order (though some orders may be subject to a restock fee). Sheds.com will also work with you on shipping alternatives, though such orders may be subject to additional charges. 

Is Free Shipping Offered?

Yes, Sheds.com offer free shipping on qualified orders within the continental United States. Sheds are shipped to the curb and customers are responsible for removing the packaged shed from the truck.

What If My Shed is Damaged Upon Delivery?

Sheds.com will encourage customers to thoroughly inspect the package upon delivery and make note of any damages or missing items before signing off on it. Contact Sheds.com at [email protected] to report issues. 

What If There are Damaged Parts After I Open the Package?

Follow the assembly instructions to contact the manufacturer of the part directly for a complimentary replacement within 30 days of purchase. After 30 days from purchase, customers are responsible for replacement parts and shipping costs. If you need additional assistance or contact information for the specific manufacturer of the part, contact Sheds.com at [email protected]

Where Can Sheds Be Shipped?

Sheds.com will ship sheds anywhere within the continental United States.