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Network Solutions FAQ

How Do I Add My Own Plugins?

Due to the popularity of WordPress, there is a huge library of user created plugins. However, not all plugins are created equal and some may contain vulnerabilities or exploits. It is unfortunate that this is even needed, but in order to protect your website it is necessary for your plugins to be carefully selected and managed by our team of experts.

Network Solutions has hand selected the most popular plugins that will be kept secure and up to date. We are confident that you will be able to find a plugin that fits your needs and keeps your website protected at the same time.

Network Solutions is constantly updating our product and if there is enough demand for a specific plugin we will certainly look to add that.

I Am Not a Programmer Or Web Developer. Can Network Solutions Change My WordPress URL?

WordPress is an open-source application that was not developed by Network Solutions. Please be advised that the Customer Support team cannot make changes to your WordPress website.

Network Solutions does offer paid support for code troubleshooting and WordPress URL changes through Network Solutions' expert MyTimeSupport services.

How Do I Change My WordPress URL?

Here are a few scenarios where you may be required to update your WordPress® URL:

  • If you migrate your WordPress website from one web host to another.
  • Change your domain name.
  • Move your WordPress website location from one directory to another.

Do I Have FTP Access to Make Changes to My Files Directly on the Server?

Due to the nature of this particular product, there is no FTP access. This decision was made for security reasons to protect your website from hackers or exploits that are caused by having FTP access.

Network Solutions is confident that you will be able to accomplish your needs utilizing the WordPress dashboard and your Network Solutions Account Manager.

How Do I Add More Themes?

Due to the popularity of WordPress, there is a huge library of user created themes. However, not all themes are created equal and some may contain vulnerabilities or exploits. It is unfortunate that this is even needed, but in order to protect your website it is necessary for your themes to be carefully selected and managed by our team of experts.

Network Solutions has hand selected the most popular themes that will be kept secure and up to date.  Network Solutions is confident that you will be able to find a theme that fits your needs and keeps your website protected at the same time.

Network Solutions is constantly updating our product and if there is enough demand for a specific theme we will certainly look to add that.

If I Set the Account Up As POP, Will My iPhone / iPad Pull Messages Out Of My Web?

By default, your device is set up in a way that it will not pull messages off of the server. You can change this behavior by following these steps:

  1. Tap Settings.
  2. Tap Mail, Contacts, Calendars.
  3. Tap the account for which you are making the changes.
  4. Tap Advanced.
  5. Tap Delete from Server.
  6. Select the option that you prefer.

Network Solutions - How Do I Manage Advanced DNS Records?

Advanced DNS Records are already configured to utilize your Network Solutions® services. Advanced users may wish to modify these records to:

  • Add new hosts to the domain.
  • Change IP addresses.
  • Modify where email messages are delivered. 

This option is helpful if you want to keep one of your Network Solutions services active, for example, your email inbox, and host your other service, such as your website, with another provider. To use the Advanced DNS Manager, your Domain Name Servers must be moved to the Network Solutions managed Name Servers.

How Do I Modify a Records?

All servers connected to the Internet are assigned a unique IP address. An A record associates a name to the server IP address, which allows people to use easy-to-remember domain names, rather than hard-to-remember IP addresses, to connect to a website.

For example, you could enter the IP address 216.168.224.69 in your Web browser to reach the Network Solutions® website, or you could simply enter www.NetworkSolutions.com.

How Do I Prepare a Domain Name for a Transfer Out Of Network Solutions?

Network Solutions® values your business and Network Solutions would appreciate the opportunity to resolve any issues that may have led to your decision to transfer.

Note: If you are transferring your Domain Name due to a change in your hosting provider, in most cases this is not necessary and it can take much longer to transfer the name to another registrar than to change your hosting within your Account Manager.