Skylight Support Center
Find Skylight helps, faqs and knowledge base quickly
How Do I Get Help Or Support?
Please email Skylight at info@skylightframe.com.
Does Skylight Work Internationally?
Yes! Skylight is shipping internationally, and all you need is a working Wi-Fi connection and an electrical plug adapter to match your country’s style of electrical outlet. Please note that the adapter is NOT included, and unfortunately, they do not sell it in our store. You will need to procure an adapter separately.
Is There Any Cost Beyond the Price Of the Skylight Frame Itself?
No! Once you buy your Skylight frame, there is no monthly subscription fee or any additional cost.
How Do I Get My Photos Onto (and Off Of) a Skylight?
Each Skylight uses a dedicated email address (e.g., Grandma@ourskylight.com). You, and your whole family, can send pictures to the frame by email using a computer, but you can also send pictures from your phone right after taking them. All this makes Skylight a great sharing companion when you are on-the-go. Photos can be removed from your Skylight by following on-screen instructions.
What Kind Of Return Policy Does Skylight Provide?
Enjoy peace of mind with a 30-day money-back guarantee.
Also, you can visit Skylight Official Website to get more helps, faqs and knowledge base.
About Skylight
The team of Skylight first came together as students at Harvard Business School, where they realized they had the same problem: they were all living far away from their families and from where they grew up - some of them across the country, and some on a different continent altogether! They were eager to find a device that made it effortless to share special photos with their loved ones across the world ... and not just to their phones, but into a beautiful physical display that would live in their home. They were surprised to find that the product they wanted didn't exist, so they decided to create it. And thus Skylight was born, designed from the start to connect the digital and non-digital worlds, and to bring together families that might be many miles apart.