SmartBuyGlasses Support Center

All refunds are credited back to your original form of payment.

You! SmartBuyGlasses is happy to deliver to almost every country worldwide. If you have a query about whether your country is on their list, don't hesitate to contact SmartBuyGlasses!

As soon as SmartBuyGlasses ships your order they send you an email to let you know. It contains all the courier tracking details so you can track your parcel right to your doorstep any time of the day or night. 

It may take up to 1 business day for the courier service to update your order information, so please check your tracking number again after 24 hours. 

If your number still isn't working after 24 hours then contact our fab customer services team and they will assist you directly.

100% you can. 

SmartBuyGlasses guarantees that all products are the real deal. SmartBuyGlasses will work directly with the manufacturers and distributors of each brand to be sure of it. SmartBuyGlasses also offers 2 years warranty on all eyewear and 100 days to return your order in case you are not totally satisfied with the purchase.

All major credit cards through secure Global Collect and PayPal e-commerce banking platforms are accepted. Find more about the banking platforms from the footer.

What SmartBuyGlasses doesn’t accept: 

Payments upon the arrival of your order or payments in installments 

Please note that the cancellation of the order is possible at any time before the order is shipped to you.

SmartBuyGlasses does not accept payments upon arrival or payments in installments.

Note that all payments will be processed at the moment of placing the order, however, the cancellation of the order is possible at any time before the order is shipped to you.

There are a few different ways to find this piece of information.

The easiest way is to check the size that is printed on the inside of your current frames. 

SmartBuyGlasses has also created an online virtual 3D system where you can virtually 'try out' a broad variety of the most popular models. 

All the models on our website are listed with their complete measurements, so once you know your size it's easy to pick the best fitting frames. 

If you find that your glasses don’t fit after you’ve received them, don’t worry; remember 100 day free returns policy! You can just send them back and find a better fit for you.

Your PD is the distance between your pupils. 

Normally your optician can provide you with this information, but it’s also easy to measure by yourself. For directions on how to measure your PD check out the following VIDEO 

The near PD is only necessary for reading, computer, and progressive lenses. It's for looking at nearby objects.

Claim your health rebate for 35% off your prescription lenses before the year is up! Get your Frames and Lenses from just $29.95, with FREE shipping and free 1.5 index lenses! 

Terms and Conditions:
Free basic lenses without protective coatings available with prescriptions of 1.5 or lower. Free lenses with protective coatings with a prescription of 1.5 or lower are available on Ray-Ban and Oakley products.