Swanson Vitamins Support Center
Find Swanson Vitamins helps, faqs and knowledge base quickly
Can I Return Or Exchange an Empty Bottle?
No, but Swanson Vitamins will take back any unused portion for a full refund within 30 days of the purchase date.
How Do I Add Or Remove an Item From My Order?
Contact Swanson Vitamins via chat or phone as soon as possible, and they will be able to update your order if it hasn’t already been processed. Your shipping confirmation email will reflect any changes made.
Why Do I Have Multiple Pending Charges On My Debit / Credit Card?
Swanson Vitamins places an authorization request on your credit or debit card account for the full total of each order to verify the account being used to pay for the order is open and has sufficient funds. Your account isn’t actually charged until your order ships. Multiple charges will appear if separate shipments are sent within one order. If you have questions about the way your financial institution handles authorization requests, contact their customer service department for assistance.
What Does the Date On My Swanson à ® Bottle Mean?
Swanson® brand products include a Best By date and/or a Manufactured (MFG) date. A “Best By” date indicates that the product will successfully meet the claims made on its label up until the date given. These products undergo rigorous stability testing to determine the most accurate dating for our finished products. A “Manufactured” date states when the product was bottled. In most cases, supplements are considered stable at full potency for 2-3 years from the manufactured date. Most liquid supplements and probiotics are typically stable for one year from the manufacture date. This does not include food items or topical/cosmetic products (creams, lotions, shampoo, etc).
I Received an Email About My International Order Stating an Item is On Backorder, But It Was In Stock When I Ordered It Online.
All international orders ship from the headquarters in Fargo, North Dakota, and all items must be in stock at that location in order to ship. The website of Swanson Vitamins reflects inventory in all their warehouses, which is why it may have shown in-stock at the time of order.
My Order Reached $50. Why Am I Still Being Charged $4.99 for Shipping?
Free standard shipping requires a minimum merchandise total of the dollar amount stated in your email promotion after any discounts or sales taxes have been applied. Merchandise total excludes gift certificates, delivery insurance, charitable donations and non-applicable items.
When Will I Receive My Order With Standard Shipping and Fast Delivery?
You’ll receive your standard shipping order in 4–6 business days from the date it ships. For an extra $2.99, fast delivery orders arrive in 1–4 business days from the shipped date. In-stock items are usually ready to ship within 48 business hours.
Why Do Some Items Have Shipping Restrictions?
Certain countries and states do not allow specific ingredients to be shipped to their location. If Swanson Vitamins cannot ship an item to your location, it will be removed from your cart, and you will not be charged.
Also, you can visit Swanson Vitamins Official Website to get more helps, faqs and knowledge base.
About Swanson Vitamins
Our story began in Fargo, ND in 1969, when a man with a passion for golf was looking to lessen his joint pain. He set off on a journey into the world of natural supplements and health research, nurturing a deep commitment to wellness and life-long vitality. This commitment grew into a mission, a mission to share pure and potent health products directly with others, at a great value. And so, in 1969, Swanson Health introduced its first supplement to the world.
Nearly 50 years later, Swanson Health continues to innovate science-backed vitamins and supplements, delivering wellness solutions that help people live simply healthier together.