A1Supplements Support Center

Find A1Supplements helps, faqs and knowledge base quickly

What is the Contact Information If I Need Help?

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If you need real time assistance and the chat icon is indicating they are available for live chat service, click below to start a chat with one of A1Supplyment's representatives!

You can also contact A1Supplyment by email at [email protected] or by phone at 865-977-9917 or 888-324-2758. You can even fax A1Supplyment at 865-977-8017!

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Why is It Safe to Order Online?

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Ordering online at A1supplements.com is safe because they use the industry-standard 128-bit encryption technology when processing any of your personal information. This technology begins by utilizing Secure Sockets Layer (SSL) encryption/security protocol. SSL encrypts the transmissions from your computer and A1supplements servers. Simply put, the transmission from A1supplements server forms a matched pair (much like a lock and key) with the transmission from your computer so that only data to and from these sources can be valid. Therefore, no outside sources can view your information.

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Will You Match a Price On the Same Product From Another Company?

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In a word, no. The pricing philosophy of A1Supplyment is simple: they strive to have the lowest overall prices on thousands of best-selling supplements every day, while offering the best service. That said, they won't always be the lowest on every single item.

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My Package Was Stopped, Now What Do I Do?

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If your package is seized by the customs agency in your country, you may or may not receive a notice from them. If the products are illegal in your country, they will most likely return the package to A1Supplyment. However, there may be a return shipping fee. Once the package is received back by them, they will contact you by e-mail and refund you for the returned, like-new products, less the shipping fees. They will help you.

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What Happens If The Package Is Seized By Customs?

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Unfortunately, due to extenuating circumstances, some international orders may get stopped by the customs agency in your country. Please read the full customs disclaimer:

CUSTOMS DISCLAIMER: A1Supplyment will not be responsible for any customs restrictions, tariffs, or other regulations that may apply in countries outside the United States. If you have any questions, they encourage you to speak with your customs office directly. They do not keep track of all the changing laws in all the different countries, although they will ship any products you order to the address you provide. It's your responsibility to check with your country's Customs office to see if your country allows the shipment of products you ordered (or wish to order) to your country.

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Also, you can visit A1Supplements Official Website to get more helps, faqs and knowledge base.

About A1Supplements

A1Supplements is a nutritional supplement distributor and online wholesaler of sports nutrition and nutritional supplements. We are strategically based in beautiful Knoxville, Tennessee, which is the shipping "sweet spot" for 70% of the US population.

From the beginning, the goal of A1Supplements is to be the best source for supplement information, selection and service on the Web while providing the largest supplements superstore for quick and easy shopping at the lowest prices!