Bergdorf Goodman Support Center

Yes, you can update the recipient's email address on the status screen, which can be accessed from the order confirmation emails. 

If the item is unavailable, they will receive the item as a gift suggestion, along with gift credit. They can use it to purchase a similar item, or anything else they like.

At this time, a GiftNow gift cannot be picked up at a store location.

At this time, you can only send one item as a gift.

Yes, you can send gifts on desktop, tablet, and mobile devices.

Yes, your selection will be treated as a gift suggestion. Your gift recipient still has the option to choose their preferred color, size and style when they accept the gift.

No, your gift recipient has the option to choose their preferred color, size and style when they accept your gift. They will also provide their shipping address.

Second-day and next-day shipping are not available to post office boxes. All standard deliveries to P.O. Boxes will be shipped via parcel post. Please feel free to contact  Bergdorf Goodman if you have any questions regarding when you will receive your order.

A base shipping charge will be quoted at the time of order placement that could be amended at a later date for additional charges in the foreign country. Transit days to the recipient will vary depending upon the destination country. Duties and taxes will be the responsibility of the recipient.

Drop ship items are shipped directly from the manufacturer to your door. Second day and next day shipping are not available on these items. These items cannot be delivered to APO, FPO, or P.O. Boxes and cannot be gift-wrapped. Additional time should be allowed for processing the order, and heavy items may take up to 4 to 6 weeks for delivery. Please feel free to contact Bergdorf Goodman if you have any questions regarding when you will receive your order.