What Happens If the Item is Unavailable When the Recipient Opens the Gift?

Related FAQ

• Does Bergdorf Goodman Accept Drop Ship Items?

  Drop ship items are shipped directly from the manufacturer to your door. Second day and next day shipping are not available on these items. These items cannot be delivered to APO, FPO, or P.O. Boxes and cannot be gift-wrapped. Additional time should be allowed for processing th…

• Does Bergdorf Goodman Offer International Deliveries?

  A base shipping charge will be quoted at the time of order placement that could be amended at a later date for additional charges in the foreign country. Transit days to the recipient will vary depending upon the destination country. Duties and taxes will be the responsibility …

• I Know the Recipient's Preferred Color, Size and Style. Can I Select These Options?

  Yes, your selection will be treated as a gift suggestion. Your gift recipient still has the option to choose their preferred color, size and style when they accept the gift.

• I Entered the Wrong Email Address for the Recipient. Can It Be Updated?

  Yes, you can update the recipient's email address on the status screen, which can be accessed from the order confirmation emails. 

• Can I Send More Than One Item As a Gift?

  At this time, you can only send one item as a gift.