If your order has been successful and Hawes & Curtis has taken payment, you will receive an order confirmation email from them shortly after.
If you are unsure or believe the order has gone through but you have not received an email, please contact the Customer Service Team who will be able to assist you.
If your promo code is not working, please check the following.
Hawes & Curtis accepts payment made by Visa, MasterCard, Maestro, American Express, Discover, Diners, JCB and UnionPay cards. You may also pay with PayPal or Amazon Pay on all websites. Unfortunately, gift cards cannot be redeemed online.
In most cases yes. Please note that some items may have a different price in the store.
Hawes & Curtis uses the following couriers for delivery.
Hawes & Curtis doesn't have same day or next day delivery. However, Hawes & Curtis does have same day or next day collection at the below stores:
Old Broad Street
76 Cannon St.
As of the moment, Hawes & Curtis doesn't offer to expedite delivery.
Please allow 4-7 working days for international deliveries. Your order will be dispatched via OCS and passed to USPS once this reaches the USA. You will receive a tracking link in your dispatch e-mail once your order leaves our warehouse.
Orders are usually dispatched within 24 hours and delivered within 2-3 working days. Please note that during busy times such as bank holidays or sales periods*, orders can take up to 5 working days to be delivered. Your order will be dispatched to ensure delivery within this time.
Hawes & Curtis does not currently offer expedited shipping or next day delivery service. However, Hawes & Curtis does offer Same Day / Next Day Collection to selected stores in London.