Calcutta Outdoors does not currently ship to PO Boxes. If you place an order with a PO Box as the delivery address, your order will automatically be cancelled and refunded.
While Calcutta Outdoors tries to ensure that your product comes in mint condition, damages do happen. If you receive a damaged item(s), please take the following steps:
Contact Calcutta Outdoors via email within 24 hours of delivery to claim it as damaged
To make sure you are eligible for a replacement, please take pictures of the damage and attach them to your initial email.
Be sure to retain all original packaging and materials, which includes the shipment box, packing materials, product manual and tags
Depending on the nature of the damages, Calcutta Outdoors will either email you a shipping label to return the product or the shipping service may deem a pick-up inspection necessary. In the latter case, Calcutta Outdoors will provide instructions to prepare for the shipping company pick-up and return to sender.
You shouldn’t have to worry about your shirt falling apart or your sunglasses breaking while you’re at the beach, which is why Calcutta Outdoors tries to ensure that you’re getting the highest quality outdoor gear and accessories available. Calcutta Outdoors wants you to love your Calcutta products, but if you’re dissatisfied for any reason, Calcutta Outdoors wants to make it right.
If you’re unhappy with your purchase, please take the following steps:
Contact Calcutta Outdoors via email (info@calcuttaoutdoors.com) within 30 days of delivery to return your item(s). Please include your Order ID and reason for your return in the email for documentation purposes
During the returns period, we will respond with authorization and instructions for returning your item(s)
All returned merchandise must be returned in its original packaging and be unused or unworn.
Your refund will be credited back to the original method of payment in the amount of your original purchase price.
Born in the back of a Florida bait and tackle shop over a quarter century ago, Calcutta was created with a rebellious spirit and an ambitious goal to offer hardworking outdoor products at a great value. From nearly indestructible coolers and a full-line of fishing products to high-performance sunglasses and authentic apparel designed for the outdoors, Calcutta builds the products that fit your lifestyle.