eBay Support Center

Find eBay helps, faqs and knowledge base quickly

How to Change My Registered Email Address?


Your registered email address is where eBay will send you notifications on all of your account activity, so it's important to keep it up to date. 

If you need to change your registered email address, select the button below or follow these instructions: 

  1. Go to Account and select Personal information. 
  2. Go to the Email and Contact Information section.
  3. Select Edit beside Registered email address, then enter your new email address.
  4. Enter the verification code and select Continue.
  5. Check your inbox for an email from eBay. Follow the instructions to verify your new address.

Read More »

How to Cancel an Order At eBay?


If you need to cancel the order, you'll need to speak to the seller. Here's how:

  1. Go to Purchase history and find the order you want to cancel. 
  2. From the More actions dropdown, select Contact seller.
  3. Choose Request to cancel this order, then Contact the seller.
  4. Explain to the seller why you need to cancel, and select Send.

Read More »

Also, you can visit eBay Official Website to get more helps, faqs and knowledge base.

About eBay

We're Creating a Better Form of Commerce. We connect millions of buyers and sellers around the world, empowering people and creating economic opportunity for all.

Whether you are buying new or used, plain or luxurious, commonplace or rare, trendy or one-of-a-kind – if it exists in the world, it probably is for sale on eBay. Our mission is to be the world’s favorite destination for discovering great value and unique selection.

We give sellers the platform, solutions, and support they need to grow their businesses and thrive. We measure our success by our customers' success.