FocalPrice Support Center

Find FocalPrice helps, faqs and knowledge base quickly

How Do I Use Points Or Coupons When Placing an Order?


Here are the instructions for using coupons:

  1. Shop at and add the items that you wish to purchase to your shopping cart.
  2. Key in your coupon code in the specified place to apply the discount.
  3. Click either the “PayPal” or “Proceed to Checkout" button to continue.
  4. Choose your preferred shipping method.
  5. Complete your order.

By the way, if you want to learn more detail information about coupon codes, you can visit

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What Payment Methods are Accepted?

Updated: accepts the several payment methods: PayPal, credit card, Money transfer.

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Why Was My Credit Card/paypal Payment Declined?


If you receive a notification that your payment was declined when you place an order, please contact PayPal or your card-issuing bank to resolve the issue.

You can also use FocalPrice’s Live Chat for help. If they can resolve this issue in-house, they will be happy to help you complete your order.

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Also, you can visit FocalPrice Official Website to get more helps, faqs and knowledge base.

About FocalPrice

FocalPrice is one of China's leading B2C e-Commerce export sites, with over 70,000 items across almost 100 categories. All orders at FocalPrice will be shipped by airmail for free. FocalPrice is always optimizing the shipping process to decrease the time needed for customers to receive their orders.

FocalPrice is dedicated to provide quality products to customers. The products must go through three standard quality control processes at our warehouse, before they can be shipped. There is also a three month guarantee on most of the items on FocalPrice.