Since all payments are made through PayPal, FocalPrice will refund your payment to your PayPal account. It will be processed within 1-3 business days after clearing your return, at which point you will receive a PayPal confirmation e-mail.
A shipping fee is only required if you choose the priority or express shipping method to ship your order. The cost for these shipping services will be provided at the time of payment. Rest assured, you can always choose not to continue with payment if the shipping cost exceeds …
If you receive a notification that your payment was declined when you place an order, please contact PayPal or your card-issuing bank to resolve the issue.You can also use FocalPrice’s Live Chat for help. If they can resolve this issue in-house, they will be happy to help you c…
For registered airmail, the tracking information takes 5-7 working days from the time of shipment to updateonline. Please try to track your order after 7 business days to get your package status.For express shipping, the tracking information is available 1-3 working days after …
It might be that some of the items in your order are currently out of stock and the FocalPrice.com logistics team needs some time to restock these items.Rather than making you wait,we first ship the items that are in stock and ship the rest of the products as they become availa…