Why Was My Order Or Item Canceled Without Any Notification?

Related FAQ

• What Payment Methods are Accepted?

  FocalPrice.com accepts the several payment methods: PayPal, credit card, Money transfer.

• How Do I Calculate the Shipping Cost?

  A shipping fee is only required if you choose the priority or express shipping method to ship your order. The cost for these shipping services will be provided at the time of payment. Rest assured, you can always choose not to continue with payment if the shipping cost exceeds …

• How Do I Use Points Or Coupons When Placing an Order?

  Here are the instructions for using coupons:Shop at FocalPrice.com and add the items that you wish to purchase to your shopping cart.Key in your coupon code in the specified place to apply the discount.Click either the “PayPal” or “Proceed to Checkout" button to continue.Choose…

• Why Can’t I Choose an Exact Shipping Method?

  FocalPrice's system will automatically select the lowest cost shipping method for customers in order to save you money. This method saves time and reduces the headache of manually searching for the lowest priced shipping company.

• Why Isn’t the Tracking Information for My Order Available Online?

  For registered airmail, the tracking information takes 5-7 working days from the time of shipment to updateonline. Please try to track your order after 7 business days to get your package status.For express shipping, the tracking information is available 1-3 working days after …